Pinnacle Storage

Customer Reviews

Don’t take our word for it, hear what our clients are saying about their experience with Pinnacle Storage.
We strive to provide the best storage possible, so let us know how we’re doing!

"Chip was awesome to deal with"

Pinnacle Storage of Calabash - 4/23/2020

Chip was awesome to deal with. Answered every question and made me feel at ease!

"They were very courteous"

Pinnacle Storage of Hampstead - 4/20/2020

They were very courteous - I rented a 10x10 climate control- easy access very clean - very pleased

"Pinnacle is a testament to customer service"


Pinnacle is a testament to customer service. I cannot day enough amazing things about Cheryl & Alicia who run this location. They go well over and above what is required to make this storage facility the best.

"Very fast and easy process"

Pinnacle Storage at Air Station - 4/3/2020

Very fast and easy process, Richard was a great help and very friendly! Recommend this place, it?Ts very organized.


"You can't ask for a better place"

- 4/2/2020

You can't ask for a better place to store your personal belongings. Charles goes out of his way to make it easy for you,good job.


"5.0 stars"

Pinnacle Storage of Longs - 3/31/2020

Charles was very friendly and helpful, and made me feel exceptionally comfortable about the cleanliness during this Corona virus crisis.

"Friendly Staff, Easy to Access, And Secure"

Hyway 70 - 12/9/2019

The manager was very helpful and the climate controlled unit is awesome. Definitely getting my moneys worth. 

"5 stars"

New Bern - Hwy 70 - 11/25/2019

Very nice people to deal with, very clean informative people

"Over and Beyond our expectations!"

Wilmington - 11/7/2019

Pinnacle issued us a convenient and clean space. The receptionist was most helpful and very helpful.

"Amazing customer service"

Pinnacle Storage of Hampstead - 9/28/2019

Amazing customer service... easy sign up.. very friendly staff .. clean and well kept property..

"5 stars"

Pinnacle Storage of Cedar Point - 9/27/2019

Efficient check in process and clean unit. Everything went smoothly in storing our items, but there are some potholes in the driving areas that could be filled in.

"Great staff Great hours Clean Not crowded"

for Pinnacle Storage of Socastee - 9/15/2019

Great staff Great hours Clean Not crowded

"Great facility"

Pinnacle Storage of New Bern - Hwy 70 - 8/7/2019

Great facility. clean, modern, friendly.

"Great Place..."

Pinnacle Storage of Leland - 8/5/2019

great place with very nice people working there

"Simply the best"

Pinnacle Storage of Leland - 8/2/2019

Simply the best I have ever used. Speedy competent service, and so clean. Easy access...and easy to deal with after a loooong move !

"5 stars"

Pinnacle Storage of Calabash - 7/22/2019

This was as easy as could be. I was a day late but they called me to confirm my reservation. The manager is the bomb~ He is super helpful and knew exactly what I needed. Helped me adjust for a second locker. Thank you for making my horrible day so much easier. Thank you, Thank you, Thank you!

"The staff ..."

New Bern - Hwy 70 - 7/1/2019

The staff was very helpful and answered all my questions

"Professional friendly staff. Easy access.""

Pinnacle Storage of New Bern - Neuse Blvd - 5/28/2019

Professional friendly staff. Easy access.

"The staff was very friendly and made me laugh..."

for Pinnacle Storage of Calabash - 5/28/2019

The staff was very friendly and made me laugh and even let me bring in my little Frankie (dog) and when she showed me the unit I was relieved that it was so clean.

"The storage unit is clean"

Leland, NC - 5/10/2019

The storage unit is clean. People at the facility are professional and friendly. It is very convenient for me as I live in Compass Point. I think the price is competitive with other facilities in area. Would definitely recommend for storage

"Excellent customer service"

Leland, NC - 5/2/2019

Excellent customer service and great storage in close proximity to my home. Will definitely recommend. Competitive pricing.

"Awesome customer service"

- 4/22/2019

Awesome customer service. Very friendly and helpful. Storage unit clean. Renting UHaul and Storage unit was a good experience.


New Bern - Hwy 70 - 3/11/2019

"Easy, clean and professional."

"Clean, reasonably priced"

Leland, NC - 2/17/19

The facility was very clean and reasonably priced. The moving in process was done very efficiently.

"Timely, professional, a delight"

Newport, NC - 7/31/18

Rented a 20' uhaul truck from Jennefer and Lynn at the Newport NC location and had a great experience. They were timely, professional and a delight to work with. The experience was seamless and I would certainly do business with them again and highly recommend them. 

"Pleasant and Helpful"

Longs, SC - 8/1/18

Ty was so pleasant and helpful. The unit was clean and easy to access. I highly recommend this location.

"Units were clean"

Wilmington - 7/22/17

Units were clean and the manager was very accommodating especially since we were coming from out of town.

"I would highly recommend this place"

Hampstead - 2/11/17

I needed a unit at the last minute and Mike, at Coastal Mini Storage, could not have been more helpful. He answered all my questions and had me set up in less than 10 minutes. I would highly recommend this place for its great customer service and ease of moving into a unit. Thanks Mike and Brian!

"The service is above and beyond"

- 5/30/16

I stored my stuff here for 6 months and it was a great experience. Not only is the facility and grounds clean and kept in good condition, the staff and customer service is top notch. They were always available to answer questions and take payments. Also when I was moving out, I had an issue and got locked out of the building. It was after hours, but the manager arranged to have someone come let me in. The service is above and beyond and when you're storing your personal items for extended periods of time, this is so important. Thank you

"Highly recommend this storage facility to anyone"

Longs, SC - 3/16/17

I was very impressed with the facility and the Manager, Ty Moore. He was very helpful and accommodating.  It was clean and secure. I would highly recommend this storage facility to anyone

"Great Experience"

Cedar Point - 8/2/17

We had a very pleasant experience at Coastal Mini Storage today. Judy was very helpful and pleasant. We got through all the paperwork and we're unloading our "stuff" in no time. She even let me park my trailer in front for the afternoon until we arranged for a good location. Thanks Judy.

"Great experience! Highly Recommend..."

Calabash - 4/23/17

Fred was friendly and professional. Unit was ready as promised. Fred even helped me unload. Great experience!!! I highly recommend Coastal Mini Storage!

"Very pleased"

Longs, SC - 10/29/16

Very pleased with check-in, Charles was extremely helpful and knowledgeable, facility was clean and well maintained. Unit will suit our needs as we are displaced due to Hurricane Matthew.

"Manager was very helpful."

Wilmington - 9/30/2017

When I first arrived, he showed me the units available and I needed extended hours to my unit which he gladly arranged.

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