Reviews

Very well run and clean.

Facilities are clean and well kept. The employees are professional and personable. They have boxes and other supplies for moving and storage.

Nice and clean

Top notch!!! James was extremely accommodating and provided valuable insights into navigating the storage processes. Great team and excellent facilities.

James was great to work with. I had a unique situation and he was able to accomodate me. The area is very secure and clean. James was always very friendly any time I had a question.

Highly recommend! Great location, secure and very clean. Everyone there is so professional, personable and helpful. If you need storage this is the place to go!

Great place, convenient, and James is a great help.

Excellent all around!

As a Realtor in Sunset Beach, Ocean Isle, Calabash areas , Pinnacle Storage is perfect for all my storage needs

Pinnacle Storage has been over the top with their accomdations for us. We have been through a nightmare move with a horrendous moving company. The moving company has changed the date of delivery many times. James at Pinnacle has graciously reserved a storage unit for us throughout these expected delivery dates. James and his assistant Chris are really good people. Pinnacle Storage Company is immaculate! Coming from out of state we are so grateful our google search led us to Pinnacle. Use these guys!

Very friendly staff.

We have used Pinnacle Storage many times when we were moving to Sunset Beach for moving trucks and trailers (since we were moving ourselves) and we have also stored our boat and trailer with them. We have always appreciated how friendly and helpful their staff has been with us and how they always go above and beyond when setting up the different options we have needed. Always highly recommend them.

Just moved stuff in and so far so good. James at front desk was very helpful and easy in and easy out

We returned our Uhaul here and Amelia was super helpful and friendly!

Most courteous customer service. (Calabash)

Nice unit. Easy access. Professional and courteous people. Should be a pleasure to store there.

James was very pleasant and helpful in getting us settled into a storage unit. After finding a storage unit at another storage center was way too small, James was able to get us into a large unit that fit our furniture. As we were unloading, James checked on us and brought us water as it was extremely hot. James is one of those people that not only does his job, but he also goes that extra mile for his customers. Thank you James!

This place is wonderful! And Amelia is amazing!

Excellent professional and courteous From the reservation phone call to turning in our truck!! Highly recommend

James is a fantastic help and a great guy got us exactly what we were looking for 👍😊

My husband and I decided to sell our Upstate NY home recently. Within 3 weeks from our decision, we were completely done with the process. We chose Pinnacle Storage and were so delighted we did. The staff is very professional, friendly and a pleasure to work with. The facility is super clean and climate controlled. From my first call, Chip was very helpful and understood exactly what I was looking for. I spoke with numerous people and this felt "perfect ". My dealings with Amelia made me feel even more comfortable with my decision. She was a great help. Finally, Theren was very helpful at saving us $$ and was a delight to connect with. If you need storage or to rent a U Haul, we recommend Pinnacle Storage Calabash! Sincerely, Linda and Don Baker Sunset Beach, NC

This place is great, it is clean, well lit, and nice people in the office. The billing was simple and straight forward and I am able to come and go as I please. The entrance is a little bit of a tight turn so be careful with bigger vehicles and towing anything. But I think it is a great storage place, and I have had experiance with plenty that weren't.

Chip was amazing. I rented a storage unit and met a really good person. Super friendly. I will recommend to everyone.

Super Service!

Amelia was absolutely amazing! Very happy with our choice here!

Easy check in, was taken to my prospective storage site to evaluate appropriateness. Very professional and courteous staff.

Excellent service!

Clean storage facility

Very clean and easy access. Great storage units!

Amanda was awesome, getting me into the extra large locker I needed in record time. It’s nice when a plan can come together like Amanda made possible. Thanks!

Friendly and accommodating. Let me know about the specials they had and saved me over 200.00!

Terrific facility. Great staff. Quality units

Very clean facility and friendly staff. Rates are very reasonable. You will like them!

They were extremely helpful and had the supplies I needed...clean and efficiently managed

Awesome service from Amelia. Gave me several options for storage and once decided, signed me up in only a few minutes. Great experience!

Chip was really easy to talk with ,n very helpful

Clean, affordable storage with choice of air/ heated spaces for a small amount more than outer storages.

Great customer service.

Chip does a good job at PS. We were able to work out a long term deal for our RV storage spot.

Great customer service. Very helpful.

Very friendly staff, very clean facilities, and good pricing. All around a great experience! Highly recommend!

I store my boat there and the prices are great! Everybody is helpful, friendly and courteous. They let me know after the hurricane that my boat was ok and I didn't have to go inspect it. Toren has been very helpful and has gone above and beyond what is required to make sure my boat is safe and secure. Thank you all at Pinnacle Calabash for your service.

Have been looking for a garage for my motorhome. Found brand new at Pinnacle Storage. A little tight to get into but I will get better. Very clean and really nice people to work with. Would recommend Pinnacle.

Management (Toren) at this location was great! I came in with an extreme need for immediate storage of property from my home which had been sold. A storm was brewing and my packers were on the way with a U Haul trailer. (I had gone on Google looking for a storage facility that was near the location of our future home. Pinnacle Storage fit the bill.) Toren was very understanding of my situation. He promptly put together a deal which was appropriate and showed me a new unit which would meet my long term need. The price was agreeable including a deal for multiple month usage. The packers pulled in, I entered the access code and they unloaded the contents of the trailer in record time while the thunder roared overhead. I cannot be more pleased with the service that I obtained. Thanks Toren Rob Martin

If you need storage or a U-haul rental this is the place. Clean and very well kept. The customer service is off the charts. Chip was great in assisting us with both. We are seniors moving ourselves and he kept an eye on us in hot July sun. He offered water and checked on as we unloaded. Glad we chose Pinnacle Storage in Calabash, NC.

Toren and Chip were great. I felt very comfortable storing my boat at this facility. They both were friendly, helpful, and prompt. Easy access location with cameras and reasonably priced.

Very friendly staff. Always kept clean and secure. I've used them personally and for business for several years. You won't find a better spot around, that's for sure!

Friendly staff here, secure building, and feel safe having personal items stored here at this location. 5 Stars from me...

Great customer service! Very helpful staff, clean units would highly recommend.

Good people friendly and helpful.

Very nice friendly people. I feel my RV is safely stored behind fencing and security cameras everywhere.

Great overall experience. Billy is wonderful.

Cheryl was very friendly and we were so happy to find storage facility open on a Sunday.

Great place, clean, nice personable folks...

Great staff! Very helpful and friendly. Betty was awesome, one of the friendliest people I’ve met in the customer service industry. Storage units were clean and secure. Can’t recommend them enough for any storage needs.

Prices are good, location is good, but Ms. Polite at the front desk really makes the business. I rented additional units just because of her customer service.

Only used the u-haul portion. The gentleman was very nice & prepared. Asked if I needed a "dolly", boxes, or anything else. He passed us through fast, but; not rushed.

These guys are amazing! The office people are super sweet and helpful. The grounds are extremely clean and well-kept. Very impressed for a storage facility!

The best staff ....especially Betty. Could not ask for better service.

They have good personality and good service ms very attended very good she have nais personality👍👍

Never seen a storage facility this well maintained. Super helpful staff.

Fred is great! Very nice facility, clean, Glad we found it !

Secure, clean, great people

I've had this storage unit for a year and a half. I finally moved all my belongings out today and its almost bitter sweet. It feels amazing to have my thing moved into my new house but I felt slightly sad leaving a place that treats you like family. They have been great and treat you so nicely. Even after moving to Myrtle Beach a year ago I kept my storage there instead of transferring to a closer place because of the people. Fred and Ty thank you for treating me like family!

I have already answered the questions. I will not be held hostage trapped in a survey that will not allow closure without xx amount of characters. Please do not put me in this position again, Miss Vivian

James was awesome -- professional service showed us the unit and helpful with our needs

The facility is well maintained, and the staff is very helpful.

Clean. As described Good customer service Reasonable pricing.

The staff was very friendly and made me laugh and even let me bring in my little Frankie (dog) and when she showed me the unit I was relieved that it was so clean.

The staff was friendly and welcoming. I would definitely recommend this place.

Fred was very informative and hospitality was amazing! Pricing was the lowest in the area, unit was very, very clean and was sprayed for insects.

I recommend this company to everyone hands down best service on the coast! 100%

Great customer!! Would absolutely recommend this facility to anyone.

I will recommend this storage facility to anyone looking for space. It's clean and great area in NC.

This storage facility is superb! Easiest and best customer service ! Ty, assistant manager went way beyond helpful and kind when he waited for me to get there late to check in b/c of traffic! Price was right- all was explained, and ultimately, my storage unit was clean, easy access, and locked up safely!

Very pleasant manager. Easy to work with. Nice facility.

This place is great. Cheapest unit I could find anywhere around. The gentleman that helped me was extremely friendly. He had computer problems with printing out papers so instead of making me wait he showed us exactly where our unit was and opened it for us. After we were half way done putting things in he came back buy to get me to sign papers after they finally printed. He did everything he could to provide good customer service and go out of his way.

helpful, great price, clean, very satisfied

Tim was very helpful and patient. This is not my first storage rental, but it is my best. I postponed truck use for future need.

Ed was awesome he really made me feel welcome and hooked me up some local contractors to help me unload the truck after an 8 hour drive.He even smashed up an old pice of furniture and put it in the dumpster.What a great experience!!! I will recommend Ed and coastal storage to anybody moving to the area.

The guy that checked us in was very helpful and nice.

It was fast and easy and very nice