Reviews - Moyock | Pinnacle Storage

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Reviews

Pinnacle Storage

4.95starstarstarstarstar_half
(41 Reviews)
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Moyock

4.95 Rating - 41 Reviews

Richard Reese

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on google Monday April 24, 2023
I definitely recommend using this location here in Moyock, NC. Mrs. Julie was super helpful and made everything soo easy with the 2 Uhauls I rented. Thank you Mrs. Julie.

andrea moody

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on google Monday April 24, 2023
I was surprised at how expensive the units are here... though it is a very clean facility I think the prices are a little over the top...If it wasn't how pleasant Mrs Simone was with her greeting and out going customer service personalty I would have waited to rent somewhere else ...Mrs Simone was so convincing and she assured me I was making the right choice...

Michelle Selice

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on google Monday April 24, 2023
Julie was extremely helpful and is a great asset to the company!

Jason Rouse

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on google Monday April 17, 2023
Great people and very clean. Love this place

Full Circle

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on google Monday April 17, 2023
Such a refreshing staff with great conversation, Got me in and out in a Jiffy!

Penny Reynolds

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We have both an inside unit and outside unit here. Excellent storage facility! Easy to access, too. We have only dealt with Julie in the office, but she is just wonderful to work with! So glad they opened up just in time for us to store our things here!

Trent Rougeux

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Very friendly and great service. I couldn't have asked for better experience!!!!

Sydney M

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This place is so freaking clean and a safe place to storage. My helper was Simone I believe it is spelled and she gave me a whole game plan that fitted me perfect. She even offered me coffee! Great great place. My name is Sydnee Carmella Marcia.

Bryant Anderson

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My day started off very bad but after walking into this U-Haul location my day got better and they were very helpful and also had a positive attitude to make my day begin to get better

Michael Burke

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Stopped by to discuss storage needs. Julie and Simone were very friendly and knowledgeable.

Herbert Lewis

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Very clean facility and the ladies there are very nice!!!

Todd Brown

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Staff is easy going and friendly. The facility is clean.. What more can you ask for?!

John Skinner

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The staff were very helpful and courteous. Easy access from street with plenty of room to maneuver my 45ft 5er. Would recommend to others with the caviat that the spaces are VERY NARROW. Otherwise an enjoyable experience.

Brian Powell

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Great experience. Website is great. Office staff is polite and efficient. Facility is awesome 👍. Super clean and modern. I'm so happy 😁.

James and Darleen Foster

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Awesome service!!! Clean facilities! If you need to store anything you must come here!

Scott Benson

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Sherry Kesler

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Great ladies helping me!

Dodd Shockley

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The staff was very friendly and helpful! Would definitely recommend to anyone!

Lisa Best

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Absolutely the best storage facility. Julie and Simone are the greatest...

Nathaniel Allen

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Went up to secure a storage unit for my parents, the two ladies at the front were beyond helpful, courteous, kind and went through great lengths to help with my parents upcoming move. We booked a unit based on the spotless facilities, the security, but above all, the outstanding customer service I received on my visit. Would highly recommend to anyone else looking for storage needs! Great folks!

Paula Robinson

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Tlindsey3467 Lindsey

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The ladies are wonderful and that simone is super.

Timothy Vick

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Ladies at desk were excellent. Great service. Julie was extremely polite 👍👍👍👍

Adam Brown

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I just started with these folks and I’m already super happy. This facility is so nice and clean. Only the future knows the truth for now. Thanks for being awesome.

Allison George

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Clean, accessible, friendly to work with!

Jason Foster

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Had to rent a tow dolly to get a friends vehicle back home in Charlotte, NC (375 miles away) Upon first phone call there, they were very helpful and courteous. Julie was nothing less of AMAZING and I was very appreciative of her kindness and thoroughness. I highly recommend this facility to assist with your moving or storage needs!

Dalton Mann

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Staff was extremely helpful and friendly. I will definitely use their services again when needed.

Edward Gibbons

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Great facilities and great service.

Dana Saunders

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Great Service, clean, and very convenient location.

Tanee' Bembury

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Kimberly Trumbo

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Nice, clean, facility. Staff is super friendly. Would definitely recommend.

Nadya Williams

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Very clean and courteous!!! Will def use again!!!

Felicia Brittingham

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Great facility. The staff were very friendly and professional and process was so easy.

moose_FN

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I came up here because I wanted to give thanks to the staff member named Simone for being very kind and being thorough in her explanations when I was confused. Great customer service.

Jamie Shearer

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Danielle Billups

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Joe Bougie

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anthony dickerson

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The two ladies at the facility was Very friendly we came in exhausted fron the heat ..they offered us water. And asked if we needed to sit. I am new to this area we just bought a home In Fost. I am excited. All they are missing is cookies. 😆

Sydney Macon

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I believe Simone is a new hire and she helped me understand what I was doing. She was very patient and kind, I had to give this place a 5 star. Not only was the staff kind and patient but it is clean and smell great in there. Reasonable prices as well.

Casey Mugler

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Edit: after leaving very frustrated and upset, i was reached out to twice. This morning i spoke to what i believe is the owner, i think there was an issue with the number on the blue piece of paper i was calling, as it was only ringing 3 times and then hanging up. Both women were extremely apologetic, and i did have amazing customer service before this extremely frustrating moment. I will retract my original statement, because the fact they cared this much to rectify the issue, is the epitome of good customer service. I’m actually sorry things did not work out and if i need to use a storage unit in the future i will look here first. The facility is brand new and extremely clean from what i saw. I wish i could give zero stars. I’ve been in communication with this place for over two months preparing for this move. Called today, making sure Labor Day didn’t change hours, she joked and said she wished, and she’d be there until 5:30, i let her know i would be there in about an hour and a half to move my first portion of things in and finish my lease. I arrive at 2:30 to an open sign, and a locked door telling me to call the number.. i called over 30 times, knocked on doors, and waited outside for almost an HOUR before calling another storage company and finding the same size room for half of the price. This place needs a serious over haul on customer service if they think they’re gonna make it. I’m so disappointed.