Reviews | Pinnacle Storage

roomPick Your Location  keyboard_arrow_right

Reviews

Pinnacle Storage

4.95starstarstarstarstar_half
(834 Reviews)
5
4
3
2
1

Swansboro

4.95 Rating - 19 Reviews
Leave a Review

Beth Barton

starstarstarstarstar
on google Monday July 18, 2022
Michael at Pinnacle Storage went WAY above and beyond to help me reserve a 10' Uhaul truck--at a location in western NC. Michael would not benefit in any way by assisting me, yet he did so willingly, even finding a discounted price for me. The honesty, professionalism and extraordinary customer service exhibited by Michael is atypical these days and greatly appreciated. I recommend this location for all rental needs.

Haley Bupp

starstarstarstarstar
on google Friday July 01, 2022
I had a great experience today at Pinnacle! I walked in looking to see the availability on a climate controlled unit and the staff was very nice and willing to help with my questions. He showed me the sizes in person to know which one was the right fit! Very happy with my decision to rent a unit from them

Page Ritchie

starstarstarstarstar
on google Friday July 01, 2022
Great experience. Personable, professional, knowledgeable courteous. Very highly recommended!

Marvin Loverkamp

starstarstarstarstar
on google Friday July 01, 2022
Staff are absolutely fantastic and attentive to the property. Would recommend to anyone!

Brandon Klawitter

starstarstarstarstar
on google Friday July 01, 2022
Great place. Good people. Reassuring as far as the security of the premises. Only place to go to.

Gabrielle Abraham

starstarstarstarstar
Excellent facility!! Kind and knowledgeable staff!!

Nicole R

starstarstarstarstar
Very helpful and friendly. Was in the location we needed.

Curtis Sliger

starstarstarstarstar
Cleanest and most well kept storage company and facilities I've seen in multiple states, definitely excellent services.

Tammy Smith

starstarstarstarstar
Best customer service I have had in a long time.

Joshua bunch

starstarstarstarstar
Awesome people. Clean and nice storage facility.

Gary Nolt

starstarstarstarstar
Polite

J

starstarstarstarstar

Bonnie Dunn

starstarstarstar

Bryan Grosvenor

starstarstarstarstar
Michael was very helpful and informative in his presentation. He is always willing to take the extra time to answer all questions. By far the nicest facility in Hubert and in all of Onslow County as far as I'm concerned. Units are nice, new and very clean. Military rates are a plus as well. Ease of access to both internal and external units Conditioned space are great for items that require less humidity. Overall a great place with great staff!

Paul Lexington

starstarstarstarstar
Good place for my in-laws to store their stuff on the expensive side but with what you get it’s worth it, Harrison helped out a lot, made us feel really welcomed and didn’t pressure us into anything. wish he had a business card but he gave us mikes, mike was a cool guy as well

Air Station

4.94 Rating - 93 Reviews

jorge vega

starstarstarstarstar
on google Sunday July 31, 2022
Harrison was amazing he got us what we needed, he was very prompt and knowledgable. Will recommend to friends and family

Lizzette Gautier

starstarstarstarstar
on google Sunday July 31, 2022
Harrison was phenomenal in explaining the differences in prices, sizes and climate controlled vs non climate controlled. We did not feel rushed. This was a last minute necessity and he helped the process by being proficient, professional and personable. The facility itself is very clean. Will definitely recommend and use again.

Ali J

starstarstarstarstar
on google Wednesday June 01, 2022
Sylvia was absolutely incredible. From our initial phone call, to the in person meeting and contract signing she was so helpful and friendly. The units are clean and easily accessible which is a huge plus.

Samuel Reyes

starstarstarstarstar
on google Wednesday June 01, 2022
Great staff.. Customer oriented. Very courteous and helpful.. Sylvia and Stacy are your gem of the business.

Angie Burcham

starstarstarstarstar
on google Wednesday June 01, 2022
Just moved to N.C Called Pinnacle Storage Air Station and spoke with Stacey. Knew this was were I was going to go. She is so kind and professional! I highly recommend this storage company.

Sam Batra

starstarstarstarstar

Sandy Olivo

starstarstarstarstar
Just rented a storage from here. So clean and friendly staff. The worker assured us that the unit was cleaned prior to us moving in and it was sparkling! Very happy with our experience!

Kee Whee

starstarstarstar

judy pierce

starstarstarstarstar
This is the cleanest storage unit that I have been using

Silvio Castaneda

starstarstarstarstar
I used this storage facility for a few months while I waited to move from overseas, and I have nothing but positive things to say about Sylvia and Stacey. They were very helpful when I needed my storage unit at the last minute and I was able to get a great discount for the first month of use. I would definitely use Pinnacle Storage again if I neded it.

Jenny Sanchez

starstarstarstarstar

russell catunao

starstarstarstarstar
The staff are friendly and helpful. They were so accommodating and makes sure that your needs are met. The storage units are clean and spacious and easy access. Mostly, it is so secured!!thank you!!

Matthew Kenny (88)

starstarstarstarstar

teresa arlen

starstarstarstarstar
Very friendly office personnel. Silva is so helpful

Jim Henderson

starstarstarstarstar
They offer a clean facility and reasonable rates.

Erik

starstarstarstarstar
Needed help getting a U-Haul because they're corporate website moved my reservation an hour away, Sylvia helped me get what I needed and went the extra mile to help me. She truly was a godsend!

Rosemae Duque

starstarstarstarstar
Good service

Kathy Henderson

starstarstarstarstar
Prices are very good. They have environment controlled spaces, a variety of sizes to choose from and the staff is very friendly and helpful.

Sagg babie81

starstarstarstarstar

michael sullivan

starstarstarstarstar

Gail Jones

starstarstarstarstar

Katrina Currier

starstarstarstarstar
We rented a storage unit for our company. We used online registration. The office ladies made our contracts and process quick and easy. Very nice ladies. Unit was large and was able to fit everything we needed

Mike Farren

starstarstarstarstar
I called the store a trailer, they offered a paved or stone lot. The space was easy to maneuver in and out of. The staff was knowledgeable and had great personalities, Which made the transaction smooth comfortable and I felt my belongings would be safe. I referred a friend and received my one month free immediately and so did my friend. Great place to do business

Vanessa Aguilar

starstarstarstarstar
Sylvia helped me with car storage and she made everything a simple process! Definitely recommend using this storage facility.

R

starstarstarstarstar

Ana Vazquez

starstarstarstarstar

JP

starstarstarstarstar

Tiffany Glass

starstarstarstarstar

Elizabeth Roberts

starstarstarstarstar
Very nice office! The lady was very helpful when reviewing the reservation I had made online. She caught that I had made a one-way reservation but an in-town would save me money on the move! The truck was easy to drive and was in good condition. I would definitely rent a truck from them again!

Jeffery Howard

starstarstarstarstar

Jonathan Christ

starstarstarstarstar
Friendly efficient Uhaul rental check-in, even on a Sunday.

Stacy West

starstarstarstarstar

Pamela Rodriguez

starstarstarstarstar
The place was clean and comfortable. The lady who helped me was amazing and I left happy and satisfied. Highly recommend this place

Frank Castle

starstarstarstarstar
I had at first checked out a different storage company, had an awful experience so I checked out Pinnacle. The ladies there were extremely pleasant and knowledgeable. The facility is super clean, the paperwork is simple and fast. If you are Active duty Pinnacle is one of the only places in town that do not require you to waive your SCRA rights. Straight forward with their pricing, no hidden fees and no rent increases every 3 months like some of the other companies. They have packing materials and locks at low prices, they also have insurance at affordable prices.

RSR6

starstarstarstarstar

Brent Lacey

starstarstarstarstar
Great customer service! They were super helpful making sure we got the right equipment. They helped fix a problem I'd had with the online reservation, and they even got me a big discount I hadn't anticipated. Definitely a great company to use!!!

Me B

starstarstarstarstar
Stacy was amazing! Easy to deal with and answered all our questions!

Kyle Brady

starstarstarstarstar
Great customer service! Friendly and responsive staff will definitely use again in the future.

richard williams

starstarstarstarstar
Excellent customer service from all employees. Good units and rentals. Thank you Mrs. Sylvia and her co-workers.

Darkstar 313

starstarstarstarstar
I have been doing business with Pinnacle Storage's Air Station location for several months now. As far as the units go, I've had nothing to complain about. The premises are kept very clean, clear, and functional. Above all else, the staff is fantastic. Richard and Sylvia go above and beyond to provide assistance. I have to access my storage unit fairly regularly for work. Their friendly presence at the front desk makes the whole experience a lot more joyous.

Victoria Melecio

starstarstarstarstar
I highly recommend air station storage. The facilities are very clean and well keep. The staff had amazing customer service. Very easy to make payments. Overall my experience was great.

jalisa bragg

starstarstarstarstar
Richard was a great help and had Excellent customer service .

Brandon Pacheco

starstarstarstar

Mandy Goddu

starstarstarstarstar
Rented a uhaul from here. Very fast, easy, and friendly experience.

Janet Reed

starstarstarstarstar

Joshua Ribron

starstarstarstarstar

Cynthia Leonard (Cyn-Sity)

starstarstarstarstar

Belinda Neff

starstarstarstarstar
They are knowledgeable and kind. They took care of our needs!

Cameron Johnson

starstarstarstarstar

the doughs

starstarstarstarstar
Verycheap

Bridgett Steelman

starstarstarstarstar

Bedtime Stories with Story

starstarstarstarstar
Very clean and well kept

Tomara Burge

starstarstarstarstar

randall bryant

starstarstarstarstar
Beautiful storage facility

Daniel Skeens

starstarstarstarstar

Stephanie Florez

starstarstarstarstar
Amazing Staff and very friendly! I recommend this place.

MARIE

starstarstarstarstar
This is an absolutely awesome storage place. The staff are amazing, they are very proffessional, polite, positive, and helpful people. They have great work ethic, I mean have you seen the office?? They definitely go above and beyond to make sure the entire establishment inside and out are in tip top shape. They make sure the units are well kept up and ensure your items are well taken care of. If you need any supplies they are always well stocked. I mean I have never seen such great staff and well taken care of environment as this one. They are not cheap, but you definitely get what you pay for. I highly recommend air station storage!

Garcia Garcia

starstarstarstar

Joe Jenkins

starstarstarstarstar
Store your nuggets here

Kim Sharpless

starstarstarstarstar
Great

Analyn Swingle

starstarstarstarstar
This is the best storage, clean and friendly staff. I would recommend this to everyone. Renne she's very nice sweet lady and she will take care of you farely.

Dylana Simpson

starstarstarstarstar
Quick, easy service, accessible and friendly service. The employee was very helpful and friendly his name was Richard Stratton.

Krista Marie

starstarstarstarstar
I came in thinking i was going to pay a bunch of money to keep my things in storage and Richard was amazing and got me paying nearly nothing for my first month! Super happy!!!! Thanks Richard :) Great customer service :)

Kyle Knight

starstarstarstarstar
Clean, safe and well maintained with great customer service! Thank you, Richard Stratton !!!

Carisa Kraft

starstarstarstarstar
Richard was very nice and professional. Excellent customer service!

Keisha Richardson

starstarstarstarstar

John Humphrey Jr

starstarstarstarstar
Richard Stratton was very professional and business like , I had no problems with the way I was treated during the time I used the storage facility, a very knowledgeable guy .

Justin Peterson

starstarstarstarstar
Richard did an awesome job

Cesar Estrada

starstarstarstarstar
Richard was very helpful they keep a professional and clean environment for all there clients highly recommend

DIRK SCHALCH

starstarstarstarstar
Excellent service at a fair price. Special recognition to Asst. Mgr, Richard Stratton, who assisted me with my storage unit. On one occasion when I was loading furniture in my vehicle, he let me borrow a dolly which greatly helped me. I'm referring folks to Air Station Storage!

James Latess

starstarstarstarstar
I had the pleasure of working with Richard this morning when picking up a Uhaul Trailer. Richard was extremely professional and displayed magnificent custom service. He was the only one working this morning and managed to multitask to ensure all his customers needs were being met. Great experience and great service Richard!

Will Driscoll

starstarstarstarstar
Richard stratton gave me and my father excellent service.

Antwon Jones

starstarstarstarstar
Air Station Storage is a nice place. Richard Stratton was on point! He helped out a lot. I reccomend this place for your storage or rental needs. Ask for Richard!

Matt Slosman

starstarstarstarstar
Richard Stratton is an outstanding American who really puts customer service first. I was in and out within 5 minutes at pickup and when I dropped off the vehicle after hours I locked my phone in the truck after I put the keys in the drop box and Richard came out from home to get the keys out so I could retrieve my phone. 10/10 would do business with then again.

Lisa H.

starstarstarstarstar
Richard is VERY helpful & professional!! He made getting a unit on short notice painless!! Thank you, Richard!

Emily Brooks

starstarstarstarstar
We’ve gotten two units here and worked with Richard Stratton both times. He is an absolute delight to work with and super helpful! Highly recommend.

Marcin Jablonski

starstarstarstarstar
Outstanding service, place is very neat and organized. Very professional and friendly staff.

Kait Knight

starstarstarstarstar
Richard at Air Station Storage in Jacksonville, NC was so helpful when helping me get a storage unit! He made the whole process so easy! If I could I’d give him more than 5 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Dominick Arena

starstarstarstar
Clean place with good location. The assistant manager, richard, was very nice.

Travis Ronzio

starstarstarstarstar
Management was exceptional! Storage spaces very clean. Overall great experience.

Noah Davidson

starstarstarstarstar

Curtis Turnham

starstarstarstarstar

Troy Tamafaalagia (SAMOAN CHIEF)

starstarstarstarstar
Customer service is great. Mrs. Rennae is friendly informative and always seems to be smiling and in a good mood.

Janet

starstarstarstarstar
Best service and well maintained place. I had a situation when I had accidentally locked myself out my climate control unit, after they were closed and I had to call the police department for help they contacted the manager and he came to open the door for and even helped us out with our bedding we were storing in our unit. By far the best service I have received and he was super friendly. Totally recommend this to anyone!!

Adriana Castro

starstarstarstarstar
Best place to go when you're moving in or out of Jacksonville. The ladies that helped my husband and I made our move less painful and were very knowledgeable about how to get things done for a military move! If you're military, I would especially go here, because they have your back. I wish every place was this helpful.

Megan Mitchell

starstarstarstarstar
Great service, hours & flexibility!

Sherri Sharpe

starstarstarstarstar
Jane and Lindsay are consummate professionals! Great to work with and has the customers best interest at heart. Very clean facility and easily accessible. I would definitely recommend!

Jane Beck

starstarstarstarstar
Damien Johnson you did not leave the place a year ago. The same furniture you put in the unit is still there. Please come and remove your lock and remove your furniture and you will no longer be billed. Please feel free to call us so we can work something out on getting your belongings removed. We work closely with several homeless and women's shelters. If you send us a certified letter we can have your belongings donated to someone in need.

Carolyn B.

starstarstarstarstar
I found that Nick was very helpful and courteous at all times . Very professional and always welling to assist me . Nick got off work at 4:00 and because I was running late he stayed until I arrived that s awesome customer service . Thanks Nick for a seamless experience

Tammy G.

starstarstarstarstar
This is the best storage place in all of Jacksonville! Mrs. Jane and mrs . Lindsay are amazing and one of the worst times of my life they were so helpful into getting me where I needed to be it is a very clean  and secure place I would recommend everyone to do business with them. And the customer service skills on them ladies is amazing they make you feel so comfortable and so it peace and their prices are very very good! I am so grateful to have found this place

Leland

4.91 Rating - 44 Reviews
Leave a Review

Wayne Merritt

starstarstarstarstar
on google Monday July 11, 2022
Awesome experience, great customer service. Very clean and secure facility.

Pauline Rosselle

starstarstarstarstar
on google Tuesday March 01, 2022
This reviewer did not leave a comment about their rating.

Susan Singerline

starstarstarstarstar
on google Saturday January 01, 2022
Great customer service. Units very clean staff very accommodating. Great place.

Patricia Hite

starstarstarstarstar
on google Monday November 01, 2021
This reviewer did not leave a comment about their rating.

Tiana McKnight

starstarstarstarstar
on google Monday November 01, 2021
This place not only has great customer service, but is also very neat/clean!!!

John Walter

starstarstarstarstar
Easy to reserve and rent space! Very nice office staff. Clean and neat facility. Simple access to my stuff.

David Hugdahl

starstarstarstar
Clean and convenient facility to our house. What irritates me the most is that you can't call directly to the location (Leland). Sat on hold for almost 10 minutes only to have a "call center" tell me they couldn't update my CC on file and would have to have someone call me back.

Wendy Kraft

starstarstarstarstar
Mike and Marshall were both great to work with. Very professional and accommodating. We’re excited to begin storing our travel trailer with Pinnacle!

Randy Scialabba

starstarstarstarstar

Rob Koleser

starstarstarstarstar
Awesome service! Definitely recommend.

Dennis Kenyon

starstarstarstarstar
Marshall was great to work with and helped us find the right storage unit for our needs. Very professional!!!

Hardy Ballard

starstarstarstarstar
Loved your nice clean space. Your space was just the right size. Great area also.

Eric Brandt

starstarstarstarstar
Clean, professional, helpful!!

jordan clark

starstarstarstarstar

Kate Muhlstein

starstarstarstarstar
Very friendly, honest, and prompt. Took the time to explain options thoroughly and succinctly. Provided many options for all services requested. Facilities are clean and well lit. Overall, very satisfied.

Richard Smith

starstarstarstarstar

Carol Froehlich

starstarstarstarstar
We needed storage for our move to the Leland area. Pinnacle storage was convienent, storage place was very clean and reasonably priced. Would definitely use them again and highly recommend.

Nadine Woodell

starstarstarstarstar
Very helpful customer service awesome. Units are very clean.Awesome people.

Ann/Jess Gatlin

starstarstarstarstar
Very professional, accommodating to our evolving needs, friendly, and helpful. Our unit looks brand new and very secure. The proximity to our home is one of many features we like about Pinnacle Storage. We highly recommend Pinnacle Storage for one’s storage requirements.

Chad Harnishfeger

starstarstarstarstar
The gentleman that helped us with our storage needs was extremely nice and helpful. Highly recommend this company.

John O'Conner

starstarstarstarstar

Chris Richburg

starstarstarstarstar
Always going beyond my expectations to accommodate my needs. Couldn't be happier to be a customer here.

Donald Jacob

starstarstarstarstar
Marshall was most helpful in getting us a storage unit and answering questions. Highly recommend Pinnacle Storage in Leland.

Debbie Tayor

starstarstarstarstar
My husband and I just rented our third Storage unit at Pinnacle Storage of Leland. They have made our move so easy and Kathy the customer service representative was great, very friendly and she was there to help us every step of the way!! We also rented a UHaul there which also was very easy!! Excellent company with great service and very clean facilities!!

Barbara Brewer

starstarstarstarstar

Wendy Reavis

starstarstarstarstar
The Always Amazing , Friendly & Helpful Marshall will guide you through Storage Rental and meet your needs every time ! I plan to rent here for a while ! Thanks for being so Awesome ! They also Rent Uhauls ! Need to store some stuff ?! Call Pinnacle !

D F

starstarstarstarstar
Very clean place and the people are very polite to you pretty expensive though

Kerry Spivey

starstarstarstarstar
Very accommodating and helpful when picking out a unit. Always responsive to emails and questions. Kind and helpful customer service!

Brooklyn Adams

starstarstarstarstar
Kathy was very helpful and friendly!

Jessica Burns

starstarstarstarstar
Excellent Service. Always very friendly and helpful. Anytime I need to make a change or need help they are always helpful. Mr. Marshall is always friendly and willing to help any way possible. Always Clean! Highly Recommend!

John Evans

starstarstarstarstar
Brian Swan, regional manager, was a true professional. Check-in was a breeze, and he showed me how to use the storage app to manage my account. The facilities are clean and I was also able to check in my U-haul rental truck.

Jennifer “Jen” Weary

starstarstarstarstar
They have been totally awesome. Very nice and helpful staff. Willing to work with you and your needs. I would definitely recommend them and use them again!!!!!

Nicole Ackley

starstarstarstarstar
We store our camper here. The staff is awesome! The facility is extremely clean, as is my camper being in a fully enclosed unit. What a great idea for campers and boats! Previously, we had it in outside uncovered parking, with a cover, but the difference in my camper being enclosed is exceptional. It stays clean, no issues with mold inside or even that smell of being "closed up." I can't say enough good things about this unit and this facility. 5++++ stars!

Dee Williams

starstarstarstar

Carol Trombley

starstarstarstar

Dan Teachey

starstarstarstarstar
Very nice facility. Great employees!! Very convenient for Leland!!!! Congratulations on your long awaited ribbon cutting ceremony today!!!!

Beyana Charles

starstarstarstarstar
Customer service here is awesome! Theresa was very professional and helpful! Her customer service is what sealed the deal with my decision to go with Pinnacle in Leland. I was torn between this company and another one and she took the extra step to return my call and honor a special request for my family and I! Thanks again!!!

Lisa Strickland

starstarstarstarstar
From start to finish the transaction was smooth. Staff was friendly and helpful; unit was clean and facility is well maintained.

VinnieC

starstarstarstarstar
Clean and easy access to units, very helpful and professional staff. Would recommend to friends.

Beth Hatcher

starstarstarstarstar
Great place and very clean! Office staff was super nice and provided all the information needed for the storage rental. I highly recommend buying locks there. Layout nicely designed for easy access to your unit.

Little River

4.98 Rating - 87 Reviews

Steve Danis

starstarstarstarstar
on google Friday July 01, 2022
Very cordial staff. Facility well maintained and VERY clean!

Jim Proctor

starstarstarstarstar
on google Friday July 01, 2022
Outstanding service! Very well organized business. Superior in every aspect. I highly recommend this company. They set the standard.

coy beale

starstarstarstarstar
on google Friday July 01, 2022
We are building a house in Sunset Landing right next door and needed a climate control storage facility. Lori and Bob helped us over the phone and in person to pick the right size unit and were so helpful and easy to deal with. You could eat off the floor in our unit, the whole facility as far as that goes. 1st time ever using a storage facility and have NO PROBLEM recommending Pinnacle at all. You won't be disappointed.

Themaytagman 50

starstarstarstarstar
on google Wednesday June 01, 2022
Super clean, private gate and controlled environment. Had to wait untill my house was finished and they came in clutch. Good promotions for the unit again. They are the top of my list if I ever need them again.

Tony Buckles

starstarstarstarstar
on google Sunday May 01, 2022
I think this is one of the cleanest and most well kept storage units

Gary Lewis

starstarstarstarstar

Melissa English

starstarstarstarstar
Thanks for the security. I can rest alot easier now

Akeem Thomas

starstarstarstarstar

Cecilia Petro

starstarstarstarstar
Made everything seamless. We were very stressed about our move, eased our minds.

Judy Dimodica

starstarstarstarstar
I would most recommend this storage place. People are nice and place is very clean. If you have a problem just let them know. Thank you!

Heidi Jean

starstarstarstarstar

Randy House

starstarstarstarstar

Ericka Robason

starstarstarstarstar

Terry Miller

starstarstarstarstar
Love the service at this facility. I can relax and know that my belongings are safe.

Terry Veigel

starstarstarstarstar
I was treated very well from the moment I walk through the front doors. The process of signing up for a storage locker was made real easy. Showed me around, she let me choose my own storage. I took closest to the exterior door. Pinnacle storage comes in highly recommend it. Thanks Pinnacle

Ana Bejarano

starstarstarstarstar

Luckyskush

starstarstarstarstar

clem stalcup

starstarstarstarstar
Supper nice people..very kind and helpful..

Vaughn Stanaland

starstarstarstarstar

April McLean

starstarstarstarstar
Professional, knowledgeable, friendly staff and very clean facility!

Jeremy Woody

starstarstarstarstar
Very clean & easy to access storage facility. Arrived with a 26’ truck full of moving storage & the gate, parking & unloading logistics were well beyond my expectations. Also, very friendly staff!

Dorothy Huntington

starstarstarstarstar
The man working there was very nice. He was helpful. I would recommend the facility to others The property is clean and well maintained.

Carol Doremus

starstarstarstarstar

Raymond Miles

starstarstarstarstar

RL Bagwell

starstarstarstarstar
Very accommodating, patient, friendly. Presented lots of options. Facility is clean. Great experience.

MaryJane Robertshaw

starstarstarstarstar
The storage unit is immaculate and the staff is professional and compassionate. They worked me me as I made changes to my needs and made sure I was getting the best rate. I highly recommend them.

Ronald McGregor

starstarstarstarstar
All I can say is that from the time I walked in until the time I left, I was very pleased with the way everything was done and the place it's self is very clean. I am glad I chose Pinnacle Storage.

Angela Chapley

starstarstarstarstar

Robert Griffin

starstarstarstarstar
They wanted to sell our condo where we were renting so we had to find a storage unit to rent...I searched online and called several...pinnacle was within our area and our budget so we went in to take care of everything...Mal was there and he made it so much fun....who would think you would say that about renting a unit?...the unit we got was just the right size...the entire area was so neat and clean...even their bathrooms were clean...while we were moving our stuff in someone was even there mopping throughout the building...in our years we've rented several units but I will have to say that so far this has been the best experience and the cleanest one...thank you Mal for taking the stress out of storage and for being such a great and fun guy...I give you a hundred out of ten!!!!!! We will definitely recommend you to others.

Renaye Schaeffer

starstarstarstarstar

Shirnell Addison

starstarstarstarstar

Robert Withers

starstarstarstarstar
Friendly staff, clean facility.

Susan Hunt

starstarstarstarstar

Shawna Ames

starstarstarstarstar
Very clean, safe and secure. Climate controlled units are cool, well lit and spotless. Friendly and welcoming staff. Highly recommend

Lee Piper

starstarstarstar

Peggy Elmes-Parker

starstarstarstarstar

Joann Waltman

starstarstarstarstar

david strickland

starstarstarstarstar
Super nice and clean.

Kathleen Lisa Slizewski

starstarstarstarstar
My experience was great because of Betty. She was pleasant, knowledgeable and a ray of sunshine on a rainy day. I would definitely recommend dealing with her. The place is really clean ... I recommend it.

Ed Marchese

starstarstarstarstar

Denver Huffman

starstarstarstarstar

Dee Ritota

starstarstarstarstar
Mal Was helpful, cheerful and warm. Pinnacle storage it’s so clean you could eat dinner off the floor. I did my homework for location and price and I highly recommend this location, which is very convenient to the North Myrtle Beach area and very affordable, especially if you will be long-term. I got pinnacle a new customer before I even rented my own unit. There is no better advertisement for a business than word-of-mouth.

Dr.Billy Smith

starstarstarstarstar
Y9

Keith Barrett

starstarstarstarstar
Nice facility. Reasonably priced units. Employees were super nice.

Angela Drollette

starstarstarstarstar

Mary Young

starstarstarstarstar
Betty was awesome!! Such a pleasure to work with! Thank you!

K Hanley

starstarstarstarstar

David Mastroianni

starstarstarstarstar

Tom Garceau

starstarstarstarstar

richard emerson

starstarstarstarstar
Rented a storage unit. The manager, John was professional and friendly. He provided me several options and informed me of the different move-in specials. The unit and facility appeared immaculate.

Debra Smith

starstarstarstarstar
Betty was a pleasure to deal with. She was very helpful and knowledgeable. Very friendly and welcomed me to my new home state. I highly recommend them.

David Smith

starstarstarstarstar
Betty and John were very helpful. They were knowledgeable as well as personable. Explained my options for “specials” they were offering. This is one of the best experiences that I have ever had when dealing with a storage facility. I would highly recommend them to anyone needed storage in the Hwy 57/Hwy 9 area.

09highrollin

starstarstarstarstar

Dennis Harden

starstarstarstarstar
At the last minute for stopping by with my 6 by 12 trailer they instantly gave me a spot where I would like to have it

Cindy Gill

starstarstarstarstar
Great staff!! So helpful and I’ll definitely recommend them to friends and family !! FIVE STARS!!!

Jim Smith

starstarstarstarstar

Lamech Bryant

starstarstarstarstar

Jane Hendrix

starstarstarstarstar
This place is awesome. Customer service is great.

Lisa Golden

starstarstarstarstar
Excellent experience with Betty and John! Friendly and professional. Very clean facilities!

Shin Gojira

starstarstarstarstar
I have the pleasure of doing business with Mr. Lenkey and his staff. They went above and beyond to assist me with my moving needs. It would highly recommend that you stop by and check them out.

Barbara Dagenais

starstarstarstarstar

Douglas Elliott

starstarstarstarstar

donna marshall

starstarstarstarstar

Regina Shucher

starstarstarstarstar
I have been completely satisfied with Pennical the staff is just great John was more than helpful and so kind great guy. I couldn’t be more happy with the clean unit and the location. Thanks to everyone there.

margaret fedroff

starstarstarstarstar

Mary Fedroff

starstarstarstarstar
My experience with this Uhaul location was excellent and the help I received from both Betty Polite and her associate John was outstanding. They explained all the options available to me and also found the best deal available. I highly recommend them because of their professionalism and courtesy.

Gene Gagliano

starstarstarstarstar
Exceptionally clean. The managers are very helpful and very pleasant. The rates appear to be high when looking on the internet but with promotions and discounts it was actually the best deal.

Ryan Regensburg

starstarstarstarstar
Very clean units, halls, and exterior. The staff is incredibly friendly and accommodating. The price is worth it. Thanks John

Dwayne Adams

starstarstarstarstar
Great experience, courtious, professional staff. Spotless unit.W recommend this facility.

Mike Golden

starstarstarstarstar
Great customer service, clean facility, easy to work with. Betty was a pleasure to work with and made us feel at home! Highly recommend this location for your storage needs.

john scaturro

starstarstarstarstar
I Looked around the little river area for a boat storage facility, most were not very secure looking nor had auto access. I stopped a Pinnacle storage in little river and this looked very good. The manager and sale folks were great. They gave me a good spot for my boat trailer. Very reasonable rate. I'm very satisfied. Recommend them. Regards, John Scaturro

jonathan feld

starstarstarstarstar
Very clean, affordable and the staff is helpful.

Kelli Wallen

starstarstarstarstar
The Staff at this location are very friendly and extremly helpful. I feel secure with the items being stored in this facility. This property is conveniently located and the property is kept immaculate.

George Mohnasky

starstarstarstarstar

Steven Worthing

starstarstarstar

Steven Worthing

starstarstarstarstar

Joe Spivey

starstarstarstarstar
Very friendly and helpful people. Nice modern storage facility

RTWC (Roman's Travel with Care)

starstarstarstarstar
I'm selling my home and wanted to store stuff I don't use. This facility is ideally close by and priced better then others in the area. I don't like the design of the "one way" in and out of the facility but not a big deal. It's a 5 star facility for me.

Michael Ramey

starstarstarstarstar

Nicole Ackley

starstarstarstarstar
The staff at Little River is excellent. Very friendly and accommodating. The facility is brand new. It's very clean, well lit and I feel my belongings are very secure here.

Robert

starstarstarstarstar
It was a good experience everybody was helpful all the common areas in units are very clean

Jessica Wood

starstarstarstarstar
Very clean facility and management was great. Reserving online was a great option.

Cathy D

starstarstarstarstar
The facility was extremely clean and the representatives were very knowledgeable and friendly. Great experience!!

Dennis Cyphers

starstarstarstarstar
Very professional and helpful service.

Barbara Dagenaid

starstarstarstarstar
John and Betty are great. Units are clean. Great storage place

Longs

4.95 Rating - 99 Reviews
Leave a Review

Cathy Grumblis

starstarstarstarstar
on google Monday July 18, 2022
So far..Fantastic...update next month..great cust service representative Mal...tu very much..

Robert Olszak

starstarstarstarstar
on google Monday July 18, 2022
This is the best place if you need storage, packing supplies or to rent a u-haul. Mal & Charles are the nicest and most helpful two guys you will ever encounter. The office is very spacious and clean, it even has nice bathrooms! I've rented storage here and U-Haul products. Every encounter was pleasant and easy. I highly recommend!!

Jodi Bailey

starstarstarstarstar
on google Friday July 01, 2022
This reviewer did not leave a comment about their rating.

Dwain Reams

starstarstarstarstar
on google Friday July 01, 2022
This reviewer did not leave a comment about their rating.

Libby Danielowich

starstarstarstarstar
on google Friday April 01, 2022
Was very pleasant to work with.

Giat Mannn

starstarstarstarstar

Paige Wicks

starstarstarstarstar

Scott Ellis

starstarstarstarstar
Thank you to the staff at Pinnacle Storage in Longs. After storing our RV in their covered facility, we recently moved to the new indoor facility in Little River. However, our I still highly recommend the Longs facility for top shelf service and security. Thank you all again.

Jimmy Collins

starstarstarstarstar

Chris Chabriel

starstarstarstarstar

Greg Chitwood

starstarstarstarstar

Walter F Ford Jr

starstarstarstarstar
Mal made the process easy and it was a pleasure doing business with your company.

Tony Scott - Realtor

starstarstarstar

Robert Brigman

starstarstarstarstar
We continue to be impressed with the service we receive and the Overall cleanliness of the facility I’m glad we found Pinnacle

James Roger

starstarstarstarstar

Keith Cunningham

starstarstarstarstar

Beth Mayo

starstarstarstarstar
Extremely happy with Robert and Charles and their help in holding a unit for me due to delay in house closing! They were extremely personable and very helpful! Would highly recommend this storage company!

Markus McCuen

starstarstarstar

Denise Paoli

starstarstarstarstar
This place is very convenient, right on Rt 9 in Longs. It is VERY clean and they make it easy to use being able to drive right in front of the door, and with a strap to hold the door open , and a hand cart available to lug your stuff. Temperature control is the way to go around here.

patrica allen

starstarstarstarstar
They were very accommodating and had a wonderful personality. I didn’t make it on the day I was supposed to move in and by the time I realized it and called they were closed. I called the next morning and they worked with me. When I arrived the guy realized the unit I had wasn’t going to work because the door was narrow. He got on it and found a unit that someone moved out of that morning. He called them to make sure they were finished with the unit and solved my problem.

Brantley Barnhill

starstarstarstarstar

Robert T. Shon

starstarstarstarstar
Friendly, helpful staff. Registration only took a couple minutes & the storage units are CLEAN & Secure.

maria scaglione

starstarstarstarstar

Dochas Belize

starstarstarstarstar
Charles at Pinnacle Storage is a class act! Best customer service ever! Charles, come see us in Belize your stay is on me!!!

Charles Culpeper

starstarstarstarstar

BriteMornenStar Star

starstarstarstarstar
Pinnacle Storage in Longs SC is the cleanest most secure storage facility we have ever used! I highly recommend it

Marvin Huber

starstarstarstarstar
Pinnacle Storage has provided me excellent service both in truck rentals and storage rentals. They are truly a five star service organization. Marvin Huber Longs, SC

Jenny Compton

starstarstarstarstar

Linda Reed

starstarstarstarstar
The customer service here is awesome ,I would highly recommend this place to anyone , very nice

Anna Slone

starstarstarstarstar

Callie Gray

starstarstarstarstar
They are extremely good with their costumers very nice and helpful They are a great place to keep your stuff

Robert Ramos

starstarstarstarstar
Pinnacle storage did a great job in storing our items. The manager was great and he did a great job in hooking us up. We got just the right unit that we needed and everything worked out smoothly. I do recommend Pinnacle storage as I have used them before the name change as well. Thanks so much!

Rick Whitten

starstarstarstarstar

Ashley Brito

starstarstarstarstar

Wanda Click

starstarstarstarstar
Robert was very helpful, gave great input and picked out a unit that was very accessible to the Poda driver.k

barry jackson

starstarstarstarstar
Charles helped me get a spot for my 40 ft RV. Very helpful and a real gentleman! Im very happy I found Pentacle in Longs!

Lori Love

starstarstarstarstar

Gail Newby

starstarstarstarstar
Very nice and informative staff. We were given a tour and many recommendations. I highly suggest others using this facility.

Ben Rice

starstarstarstarstar

Billy Seacrist

starstarstarstarstar
Fast friendly service

John Gaydos

starstarstarstarstar
Great place. I have stored my boat trailers and boats here for years. Clean. Very helpful personnel. I moved here after being disappointed in other storage locations in the Little River, SC area.

Robert Pereschuk

starstarstarstarstar
Great team, friendly and always helpful.

Kathryn Pearn

starstarstarstarstar

Sean Fischbeck

starstarstarstarstar

Bridgette Lowder

starstarstarstarstar

Cedric Brisbon

starstarstarstarstar

Tom Duck

starstarstarstarstar
I've been a customer for seven years, Charles has been there the whole time, and both he and Robert are always ready to help with any issue that may come up. They keep the place spotless and in good repair, and keep and eye on your property.

michelle gosa

starstarstarstarstar
They were willing to work with me. They are very nice. Thank you for everything.😄😺👍

debra treuhaft

starstarstarstarstar
Excellent storage facility....staff, Charles and Robert are very helpful. Excellent with respect to safety. Locked, gated, cameras etc. Excellent pricing. Work with customers......Highly recommend this facility.

Brenda Haskins

starstarstarstarstar
Pinnacle Storage in Longs, SC on Highway 9 is awesome. Their people are helpful in ensuring you get what you need the first time. And they offer excellent customer service. The facility is clean and units are clean and in great condition. Mr. Charles was the first person I talked with and he was outstanding and walked me through each step. What was great was every time I worked with the team members, they were all customer focused. I felt safe going to the facility and our things stayed safe and in good condition month over month. I would definitely recommend this team for all your storage needs. Great experience.

Margaret Cacace

starstarstarstarstar
Great customer service Robert and Charles are knowledgeable friendly and a pleasure to deal with! Always return calls and are always willing to help with all your storage needs.

Dan Scocozza

starstarstarstarstar
I have been using Pinnacle Storage for years and have always been treated like a valued customer. Robert and Charles always go the extra mile to make sure all your storage needs are taken care off. The security is great cameras everywhere. Safe friendly storage at reasonable prices!

susan smiley

starstarstarstarstar
Very clean, bug free units, very secure, good prices. Very friendly and accommodating staff.

Rick Squires

starstarstarstarstar

Sean Fischbeck (The Dude)

starstarstarstarstar
Best just great people nice m clean facility

Kim Wells

starstarstarstarstar
Quick... Convenient...Outstanding Customer service

Dawn Miller

starstarstarstarstar
Charles is exceptional customer service. Facility is very clean, and very easy to find a way around.

La-Toya Raynor

starstarstarstarstar
Great facility! Everything is always clean & orderly. I love that all the units are climate controlled. Charles is always great to talk to & very knowledgeable. He always has an answer to my question or will call back with an answer. He’s VERY helpful & a pleasure to deal with, great customer service!

Rebel OntheRun

starstarstarstarstar
Charles and Toren are outstanding in their custimer service. They are very efficient and always polite and friendly. Their office, units and lot are all meticulously clean and in perfect working order. I highly recommend using their storage facility. It is super handy if you are using a Uhaul truck because it is also a Uhaul facility and it is a mile from a gas station to fill your truck up.

W Bonifield

starstarstarstarstar
Very impressive storage facility.

Kim Copeland

starstarstarstar

crystal martin

starstarstarstarstar
Super nice and welcoming

Angel Byers

starstarstarstarstar
Very nice place..

Patrice Clark

starstarstarstarstar
Ty, the manager was very helpful to accommodate us. Will definitely use them again for our storage needs!!

Arthur Seigfried

starstarstarstar

Daniel Cannaday

starstarstarstarstar
Nice storage facility

Alice Canterbury

starstarstarstarstar
From the cleanliness of the storage facilities to the friendliness of all the staff. Everything is secure and safe even through Hurricane FLorence to last years flood. The BEST storage facility!

Charlene Oliver

starstarstarstarstar
Ty Moore is totally awesome at what he does, courteous God fearing man. I highly recommend Coastal mini storage longs sc for all your storage needs. Thanks Ty😀.

Curtis Jacobs

starstarstarstarstar
Just ended an 18 month rental at this location. Clean facility, reasonable hours, good security, easy access. Ty, the manager, was excellent! He really goes out of his way to ensure the customer has a great experience.

Gary Lewis

starstarstarstarstar
Ti the manager, is an awesome guy to work with! Him and his staff never let me down, and are always ready to help!

Jeff Williamson

starstarstarstar

Navista Agnt

starstarstarstarstar
If your looking for a great place to pick up a U-Hual truck and traveling resources this is the place to go. It seems hidden away but when you get there, you are like I didn't know this was back here. We originally were not picking up our U-Hual rental there but we are very glad we did because the service was excellent. Ty Moore's customer service was impeccable and his genuine concern for our needs were irreplaceable. Thanks so much Ty :D.

Rachel Black

starstarstarstarstar

Butch Pace

starstarstarstarstar
Great security, nice people. Easy access to storage unit.

Nicole Prince

starstarstarstarstar

Lynn Crews

starstarstarstarstar
I was very impressed with this facility. It was clean and secure. The manager, Ty Moore, was very helpful and accommodating. I would highly recommend this storage facility to anyone.

Gerry Lenahan

starstarstarstarstar
EVERYTHING IS GREAT!! CHARLES IS THE BEST.

Boricualys 888

starstarstarstarstar

Phyllis Dull

starstarstarstarstar
I reserved this storage unit online, site unseen, but was completely happy with it and the check in experience. Pleasant efficient staff member, Michael, checked me in and was very knowledgeable about the process. He explained everything and for renting six months, I was given two months free. Quite a nice surprise! Would highly recommend this storage facility.

Donald Godwin

starstarstarstarstar
Great place, very clean and easy to get

Roger

starstarstarstarstar
The gentleman who took care of us was awesome. Very friendly and helpful through entire process of renting a truck and storage unit. Could not have asked for a better experience. Thank you.

Thomas

starstarstarstarstar
Nice clean space. Paying for climate controlled, but always feels warm. Long interior hallway to get to unit.

Jerry

starstarstarstarstar
Professional…...….................................

Roland

starstarstarstarstar
Very happy with selection.of this facility, could not be happier the way I treated and welcomed.

Richard

starstarstarstarstar
Charles and Tai are awesome, friendly, helpful and courteous. Highly recommend this facility.

Karen

starstarstarstarstar
Great facility. Great service

Howard

starstarstarstarstar
Very happy with facility, ray and Charles couldn't hav been nicer, or helpful, would recommend to all.

Howard

starstarstarstarstar
Very pleased with check-in, Charles was extremely helpful and knowledgable, facility was clean and well maintained. Unit will suit our needs as we are displaced due to hurricane Matthew.

RuthAnn

starstarstarstarstar
was a really nice place...the people were very helpful & friendly

Calvin

starstarstarstarstar
Very impressed with the facility and Charles was great.0

Kyle

starstarstarstarstar
I was very pleased with the condition of the facility. The on-site staff wss very friendly and helpful.

BILL

starstarstarstarstar
Was greeted & welcomed to the facility .. excellent customer service.

Bruce

starstarstarstarstar
I highly recommend this storage the people working there are the best

lisa pulver

starstarstarstarstar
The coastal storage in Longs S.C. is a very nice storage unit and its very clean. The employees there are very respectful and helpful. I recommend this storage place to anyone.. Thanks again fornyour help Mr.Fred

Carrie

starstarstarstarstar
Very friendly man.. Very clean.. Very pleased

Moyock

5.0 Rating - 1 Reviews

Stephanie Hoisington

starstarstarstarstar
on google Thursday July 28, 2022
Very clean , staff friendly and welcoming !

Socastee

4.98 Rating - 58 Reviews

Anthony Luca

starstarstarstarstar
on google Monday July 25, 2022
Great for commercial use when units are area. Can accommodate larger vehicles such as boats and motorhomes when there are available units. Gated property with keypad access.easy to get to from route 31.. if you get hungry moving all your stuff there is a Wendy's across the street.

casey w

starstarstarstarstar
on google Friday July 01, 2022
We had a great moving experience with this place. The facility was very organized and clean. Jamal and Brenda were both very professional and great to work with. We would definitely recommend this facility.

Nicholas Robinett

starstarstarstarstar
on google Wednesday June 01, 2022
Great environment with wonderful staff. Has been very helpful in our needs and accommodations. Would recommend this location to others in the future and plan to continue to use this location I the future

Mike (mikedmd)

starstarstarstarstar
on google Wednesday June 01, 2022
We rented a larger RV unit for about a year and a half while we were getting a barn ready. Very clean property and friendly folks. Never had a single issue during our rental period.

I G

starstarstarstarstar
on google Tuesday March 01, 2022
Pinnacle storage is awesome jamal who greeted me at the door and helped me with all my stuff .I must say an awesome person great attitude and this place should truly give him a raise for all the hard work you put in to making my experience better than ever .I must say if it wasn't for him I don't know what I would do But if anybody needs any kind of storage you can count on him to help you out truly an awesome person and awesome experience

Lenore Gould

starstarstarstarstar
Jamal White was so helpful and friendly! Very clean units and new! Would definitley recommend!!! Thanks Jamal

Christopher Casella

starstarstarstarstar

C.O.R.D

starstarstarstarstar
Moved in today with the help of Ms. Brenda who did an amazing job finishing the process of getting me in the system to complete my storage move-in and thanks to Jamal for getting me set up and registered! Thank you! Highly recommend

Kristina Tanner

starstarstarstarstar
I am super pleased with my storage choice. Everyone was more than helpful and pleasant. I would use this nice clean facility again.

Tammy Lomagro

starstarstarstarstar
I’m rating pinnacle storage in socastee a 5 star Jamal White was so very helpful he showed me a few size unit for it was my very first time ever renting a storage unit a very sweet guy and did a great job 😊

Joanne M. Todd

starstarstarstarstar
The staff is excellent! The process to rent a storage unit was thorough and efficient. The storage units are very clean and secure.

Capt. JJ Buxeda

starstarstarstarstar
Conveniently located close to Hwy, super clean and secure are the best description to this location. Ms. Brenda and Jamal are super friendly and helpful. Highly recommended for your storage needs.

Jordan H

starstarstarstarstar

Don White

starstarstarstarstar
Jamal was very professional! He made the process extremely easy. I would definitely recommend this location.

Sunshine

starstarstarstarstar
Came here today to rent a U-Haul! Customer service was great out of this world. U-Haul sucks. I can't give this person more than a 5-star I wish I could because his customer service it says volumes this is how you supposed to treat someone who come to your store for help! We'll go back there if I need a new another U-Haul or if I need a storage place customer service

Alicia Duncan

starstarstarstarstar
Clean, climate controlled, and management on site! That says it all because there is great peace of mind in knowing your things are secure and safe from damage! But let me take this opportunity to really emphasize how friendly the lady was in the office! It seems in recent years that courteous customer service is no longer a standard when working with the general public. This seems even more so since the pandemic struck. I hadn’t called ahead and haven’t had much experience with renting storage units. She welcomed me into the office and patiently answered my gazillion questions. She was beyond helpful and extremely personable! She made the process very efficient and easy! You just don’t find strangers that treat you that well anymore. I rented the storage because I am in the process of selling my home. With all that goes into that process as well as with approaching a relocation, ease of any part of this move is a true blessing! So thank you so very much for that! It means so much to me during this time in my life.

Jo Musgrove

starstarstarstarstar
Great place to store things, very clean. Brenda is so helpful in every way and so pleasant to talk to! Would recommend to anyone. 5 stars!

Tammy Huston

starstarstarstarstar
These units are super clean. I would use them again.

Jared Torrence

starstarstarstarstar
Great, clean place to store your items. Brenda was great in getting me set up quickly with the needs I had coming in the door. I would recommend to anyone in the area looking for storage.

Scott Brady

starstarstarstarstar
Brenda was the sweetest lady to work with. She was super friendly and really took her time to place us in the right unit. Facilities and grounds are super clean.

Dianne Jelinek

starstarstarstarstar
Great people, clean facility. Excellent choice on my part

Michael Berkeley

starstarstarstarstar
The manager brenda wilson was great to work with. She is personable informative and there was good promotional rates very helpful Thankyou mike berkeley.

Tyler Thompson

starstarstarstarstar
Brenda was very nice, very professional and got the perfect unit. Very clean and security is really good.

Reiley Jones

starstarstarstarstar
Brenda was very helpful and friendly! We had a great experience in getting our storage unit. The place is very clean and great pricing.

Jo Ristau

starstarstarstarstar
Brenda and Bob are absolutely wonderful! The location is perfect, the facility is spotless, and the prices are more than reasonable in comparison to other units.

Sandy Bunting

starstarstarstarstar

Valerio Piacente

starstarstarstarstar

Pamela Thompson

starstarstarstarstar
It’s a wonderful experience! Very professional!! Would recommend to anyone!

Dutch Chudzinski

starstarstarstarstar
Bob was very professional, helpful and informative. Thank you!!

John Sangastiano

starstarstarstarstar

Terry Karnap

starstarstarstarstar
The staff is friendly, location is convenient and the facility is nice.

Jose Morales

starstarstarstarstar

Anthony K. White

starstarstarstar
very pleasant environment friendly staff the experience was great I would tell anyone when in the Myrtle Beach area use Pinnacle for your storage needs

Cheryl Smith

starstarstarstarstar
Returned uhaul there! Great service by woman

Andrew Groelinger

starstarstarstarstar
The staff is incredibly friendly. The facility is immaculate and happens to be in an excellent location for me. I was very excited to find indoor RV storage that gives me peace of mind. The rates were fair once factoring in the specials for signing. I would highly recommend this location.

Christine Gerichten

starstarstarstarstar
Bob, the facility manager is very knowledgeable and personable. He made the rental process a breeze. I would highly recommend!

John Shorey

starstarstarstarstar

Donald Cummings

starstarstarstarstar
Bob did an excellent job showing all the ins and outs for this storage space. He was polite, cordial and professional.

Gary Bodofsky

starstarstarstarstar
first time renting a storage unit and bob couldn't of been more helpful. i just needed some space to free up my house the online process was simple and it only took approx 10 mins to sign agreements. the storage place is very clean as well with having kids thats a plus to not worry when they have to come along. thanks again!!

Matthew Jones

starstarstarstarstar

Lisa Piechowiak

starstarstarstarstar

Alison Dorsey

starstarstarstarstar
Service (Brenda) was very friendly, helpful in picking the right size storage best suited for me. Informative on rules and regulations, pricing reasonable, property neat and clean. I felt confident my property will be secured while being stored at Pinnacle Storage.

ella rush

starstarstarstarstar

Jorge Borrego

starstarstarstarstar
Ms Brenda made the process super easy. She rented us exactly what we needed. Great service!

Debra Ray

starstarstarstarstar

Nicole Dignam

starstarstarstarstar
Very clean building and very friendly customer service! Thank you!

John Rupar

starstarstarstarstar

Jim

starstarstarstarstar

Nellena Marrero

starstarstarstarstar
Miss Brenda is both helpful and spunky. She explained everything to me and worked with me to make sure I got the unit and payment plan that best fits me. Really enjoyed the process.

Omer Taskin

starstarstarstarstar
They are so helpful and safe place. Of course they deserve 5star :)

Manning Norris

starstarstarstarstar
The staff here is great! I never had an issue getting to my unit, or getting help from the staff. The place was always clean and well maintained. I had a conditioned unit so my belongings were taken care of.

D. Michelle Williams

starstarstarstarstar

tom jones

starstarstarstarstar
Brenda is amazing. Exceptional service, great value. Truly the pinnacle of storage solutions.

Deborah Griffith

starstarstarstarstar
Great service, SUPER clean easily accessible units, AC..cool in summer heat, great security

battleship Strachan

starstarstarstarstar
Beautiful place clean easy parking nice staff

Florence - Pine Needles Rd

4.96 Rating - 27 Reviews

Lindsay Caulder

starstarstarstarstar
on google Monday July 25, 2022
Stacey was very helpful, it was very much appreciated!

Brad Carver

starstarstarstarstar
on google Monday July 25, 2022
Great customer service, clean space. Only place in Florence to have the type of storage unit I needed. Fair pricing.

Tim Hoover

starstarstarstarstar
on google Monday July 04, 2022
Good service. Daniel was helpful and got me set up with a unit for a couple months. Facility is clean and secure. Would recommend vs. other places in Florence

john spangler

starstarstarstar
on google Friday July 01, 2022
New units that are conveniently located to my new home. The roll up doors open and close with ease and the staff are very friendly and helpful. Also gaining access through the security gates was not overly complicated or confusing.

Arthur Davis

starstarstarstarstar
on google Wednesday June 01, 2022
Staff was very helpful and friendly, I would highly recommend pinnacle for your U-Haul rentals.

john capotosti

starstarstarstarstar
Awesome service, great location and security as well as reasonable prices. Will recommend.

Amanda Chambers

starstarstarstarstar
Highly recommend Pinnacle for storage needs. The staff are professional, pleasant and helpful. The facility itself is clean, bug free & easily accessible by the renters but secure from the public. Well worth the money.

EdisonMadisonEmerson

starstarstarstarstar
Reserved the unit online. Took possession a day earlier. Stacy and Dan were very helpful. They ensured I had an available unit in close proximity to the front. That extra mile was everything! We were exhausted from traveling from Mississippi. They epitomized customer service.

Head Snow

starstarstarstarstar
Friendly and great service ask for DAN DA MAN

Daphanie Genwright

starstarstarstarstar
Very Professional, clean place to store and the lady at the front office is amazing

Dee

starstarstarstarstar
Nice people

kirk nixon

starstarstarstarstar
Pinnacle staff is very helpful and friendly. Storage units are very clean and we'll lit. Would definitely recommend.

Mary Kelley

starstarstarstarstar

Debbie Rucker

starstarstarstarstar
Great place to store our stuff. Inside storage. Well lit and climate controlled. Highly recommend Pinnacle Storage!!

Tricia Packer

starstarstarstarstar
Very professional helpful and very clean and secure.

Dale Price

starstarstarstarstar

Modestine Samuel

starstarstarstarstar
Dan and Stacy were very polite and professional. If the need arises, I will use this company again.

Kim Herring

starstarstarstarstar
The staff was super nice. They are very accommodating and willing to do what they can to help. The building is clean and very convenient to my home.

divya ns

starstarstarstarstar

Nancy Fine

starstarstarstarstar
I have had the best experience with this storage facility! They are very helpful and friendly! I will recommend them to everyone I hear who needs storage or to rent a uhaul!

Allyn Simmons

starstarstarstarstar

Johnny Pernell

starstarstarstarstar
Excellent customer service. Listens to the customers and understands what it means to have your personal items stored away from your home!!! Very well maintained facilities!

Justin Harpe

starstarstarstarstar
Daniel was extremely knowledgeable and helpful. He helped me get the best deal on the right size storage space I needed. The place is clean and affordable. Pinnacle storage in Florence, SC is the only place I will ever use again!

Lynda Taylor

starstarstarstarstar
The people that worked with me were super nice, very informative and went the extra mile. Thanks Dan 😊

Chris Mclellan

starstarstarstarstar
Great people and super nice building ,very clean

Sneads Ferry

4.88 Rating - 56 Reviews

Emily Aksel

starstarstarstarstar
on google Monday July 18, 2022
Shannon was so so so helpful to our family moving out into this area. I can’t say enough good things about him. We will be coming back for any future rentals & storage. 5/5 would recommend, & if Shannon can’t help you I’m sure he will find whatever you need.

Lisa Pate

starstarstarstarstar
on google Friday July 01, 2022
I can't say enough positive things about our experience here. Shannon has been endlessly patient, helpful, friendly and accommodating as we figured out our storage needs. The facility is spotlessly clean and in great condition. They have been totally responsive whenever I've had a question. Highly recommend!

Michael Mcdaniel

starstarstarstar
on google Friday July 01, 2022
This reviewer did not leave a comment about their rating.

Nathan Conroy

starstarstarstarstar
on google Wednesday June 01, 2022
Really nice place! Gravel and pavement lot for boat storage, etc. Shannon was super helpful. He took the time to show me around the lots as well as show me the different climate controlled units for my potential future use. 5/5 recommend.

Jeff Wilson

starstarstarstarstar
on google Sunday May 01, 2022
This man went out of his way to help, and that's rare. Great Service!!!

Dan K

starstarstarstarstar
Friendly staff, was in and out quickly with a uhaul rental trailer!

Lynn SPAIN

starstarstarstarstar
Always friendly & very helpful. Great place for storage.

Jason Goldmith

starstarstarstarstar
Great place to rent a Uhaul from

Tristan Donaldson

starstarstarstarstar

Jason Goldsmith

starstarstarstarstar
U-Haul pickup

Jimmy Langell

starstarstarstarstar
A little pricey but your stuff will be safe and Shannon is a big help

Georgia McDaniel

starstarstarstarstar
Love the guys at this place. They are Super Sweet. They are my best place to have my things at.

Whittlng Smith

starstarstarstarstar
Great crew. Very clean and secure facility.

Cameron Dickey

starstarstarstarstar
Super clean and super organized. The people here are awesome and they are decently priced especially indoor climate controlled units. Highly recommend.

Michael Gillingham

starstarstarstarstar
Awesome facility! Extremely helpful staff that do everything possible to work with you! Highly recommend!

Joe Moe

starstarstarstarstar
Excellent. Shannon was very helpful.

Alexander Curtiss

starstarstarstarstar
Great manager . Very friendly and knowledgeable.

Karissa G

starstarstarstarstar

Michael Denton

starstarstarstarstar
Courteous and efficient. Clean storage unit with easy access.

Mike Abruzzo

starstarstarstarstar
John was extremely helpful. Facility is well maintained. Whole process was seamless.

Conor Campbell

starstarstarstarstar
Fantastic service. The gentlemen I dealt with at the front was extremely amiable and friendly.

Christopher Joy

starstarstarstarstar
Great space at a great price!! Very friendly and helpful.

Dillon Hansen

starstarstarstarstar

Jay Pounds

starstarstarstarstar

Gary Rice

starstarstarstarstar
Pinnacle Storage is the place to be. The guys, John and Shannon, are so friendly and easy to work with. They kept a unit open without charge for over a month, until our cross-country van arrived. The units are clean and well maintained.

Melissa Saunders

starstarstarstarstar

Randy Murray

starstarstarstarstar
We've had great service for more than a year while storing our extra stuff in one of their climate controlled units.

Sarah P Davis

starstarstarstarstar
I would recommend Pinnaacle storage & U Haul to any one anytime . Friendly, helpful very, enjoyed meeting & talking with employee.. Would highly recommend. Thank you for being there & providing your services..

Melissa Dunn

starstarstarstarstar
Because they are clean, reasonable and secure. But the best part is Shannon and John. Who are both pretty amazing. I'm so thankful to them and the lengths they went to in order to help me. God bless you guys.

Mark Grubb

starstarstarstarstar
Very easy process. Great customer service. Recommended.

sherwood hamilton

starstarstarstar

Brenda Oden (Angel)

starstarstarstarstar
Gosh, I think we have been using this storage facility for like 5 years if not more. Correct me if I am wrong. I love the Staff there. They are helpful, friendly and as professional as one can be. They keep the facility very clean and well kept. Lastly, there is ample room for turning/moving about. I highly suggest Pinnacle for your storage needs and for moving they have U-Hauls to assist you with that.

Misty Patterson

starstarstarstarstar

owen sisbarro

starstarstarstarstar
Incredible service! Shannon helped us move some things (big things!) out of our unit in 100 degree weather. And then offered us water. How kind is that??!! So great to have great customer service. Choose Pinnacle!

Melissa Chiaramonte

starstarstarstarstar
Shannon is amazing! He was so helpful and accommodating! The facility is very clean. Easy to access. We are thrilled to store our things here and will refer everyone! You will not be disappointed!!

Shelley Berry-Amlotte

starstarstarstarstar

Julie Baile

starstarstarstarstar
Clean facility. Well maintained.

LEWIS FENTON

starstarstarstarstar

Marshall Brown

starstarstarstarstar
Nice storage facilities with easy rental u-hauls. Shannon and John went out of their way to make the process painless and gave off-hours help when they didn't have to. Good people and highly recommend giving them your business.

Carlton Hamilton

starstarstarstar
Very well managed and clean. Friendly staff and lots of outside storage space for boats, RVs and trailers.

Chris Leone

starstarstarstarstar
Last minute UHaul pick site and they had exactly what I needed. There wasnt a run around and their selections from even driving looked like they were fully loaded with options. Interior of the office was pristine, great looking environment. Customer service was top notch.

Crystal Eahart

starstarstarstarstar

Alivash Dragore

starstarstarstarstar

William Blackburn

starstarstarstarstar
The best place you can go if you can get one. Awesome they are. Also very clean excellent staff

John Tripp

starstarstarstarstar
Great place for storage

Gina Jones

starstarstarstarstar
AWESOME Staff!!!

Caitlin Brown

starstarstarstar

Brittany Laliberte

starstarstarstarstar
Amazing service!! Richard had amazing customer service! He explained the offers that they had and made sure I got everything I needed!

Kenneth Rademacher

starstarstarstarstar
everyone was very helpful and concerned with my use of the storage facility. They swept a little dust and then insect protection spraded the unit before i was able to use it. Very impressive and helpful. I have never been treated so kindly and concerned at any other storage facilities i have used in the past

Cathy

starstarstarstarstar
Super easy and fast check in. We had to make some changes to upgrade storage unit size and it was handled with no problems. They also allowed me to return the U-Haul there when it was down to go to another business in town which was extra convenient. Very friendly staff and the facility is immaculate.

Christopher

starstarstarstarstar
The storage manager there made the whole experience as easy as it could have ever been. I would definitely you this company again

D. Ratke

starstarstarstarstar
I was looking for a long term rental of 2 10x30 units - military orders are taking me overseas for 2 years. Michelle, the manager has been a godsend in making this stressful time so much easier! Her previous military moves gave her the know how for things most people don't even think of! The units are very clean along with the entire property. Walking into the office, I immediately felt like family. Michelle showed me all over the property and explained the security measures taken (locked gates, 24 hour HiDef cameras all over the place) she even went as far as explaining the maintenance schedule! very very thorough - it's no wonder why I saw facility of the year awards. Got a great rate along with the peace of mind that my "home" is being taken care of while I am gone. Michelle let me use their 16ft truck for peanuts and even volunteered to help unload. Coastal Carolina is hands down the best in the area.

Lisa Pate

starstarstarstar
Extremely helpful, friendly staff, seamless process, clean facility.

Robert

starstarstarstar
Over all it was very good

John

starstarstarstar
only have one issue and that is the one that was rented was occupied but was given a larger unit for the same price as the smaller one but have to give up the larger one in Dec for the smaller one, since it was an error on the facilities part, i think we should be able to keep the larger one at the smaller price, since now we will have to move everything to the smaller unit come Dec. Other than that im satisfied with the facility and location.. and i would still recommend this place to anyone.

Calabash

4.93 Rating - 112 Reviews

Shannon Hourigan

starstarstarstarstar
on google Sunday July 31, 2022
James was great to work with. I had a unique situation and he was able to accomodate me. The area is very secure and clean. James was always very friendly any time I had a question.

Tricia Fuller

starstarstarstarstar
on google Monday July 25, 2022
Highly recommend! Great location, secure and very clean. Everyone there is so professional, personable and helpful. If you need storage this is the place to go!

Robert Chamra

starstarstarstarstar
on google Monday July 11, 2022
Great place, convenient, and James is a great help.

Gene Pearson

starstarstarstarstar
on google Monday July 11, 2022
Excellent all around!

Rick Kimbler

starstarstarstarstar
on google Friday July 01, 2022
As a Realtor in Sunset Beach, Ocean Isle, Calabash areas , Pinnacle Storage is perfect for all my storage needs

Marge Bishop

starstarstarstarstar

Cindy Gullo

starstarstarstarstar
Pinnacle Storage has been over the top with their accomdations for us. We have been through a nightmare move with a horrendous moving company. The moving company has changed the date of delivery many times. James at Pinnacle has graciously reserved a storage unit for us throughout these expected delivery dates. James and his assistant Chris are really good people. Pinnacle Storage Company is immaculate! Coming from out of state we are so grateful our google search led us to Pinnacle. Use these guys!

Bonnie Fielder

starstarstarstarstar
Very friendly staff.

Trish Watson

starstarstarstarstar

Maureen Elliott

starstarstarstarstar
We have used Pinnacle Storage many times when we were moving to Sunset Beach for moving trucks and trailers (since we were moving ourselves) and we have also stored our boat and trailer with them. We have always appreciated how friendly and helpful their staff has been with us and how they always go above and beyond when setting up the different options we have needed. Always highly recommend them.

deanie mcdonald

starstarstarstarstar

George Botelho

starstarstarstarstar
Just moved stuff in and so far so good. James at front desk was very helpful and easy in and easy out

Nancy P

starstarstarstarstar

Jason Ritchie

starstarstarstarstar
We returned our Uhaul here and Amelia was super helpful and friendly!

Donna & Robert Keen

starstarstarstarstar

Bob S

starstarstarstarstar

Linda Faulkner

starstarstarstarstar
Most courteous customer service. (Calabash)

Matthew J Gorman

starstarstarstarstar
Nice unit. Easy access. Professional and courteous people. Should be a pleasure to store there.

Tim Worrell

starstarstarstarstar
James was very pleasant and helpful in getting us settled into a storage unit. After finding a storage unit at another storage center was way too small, James was able to get us into a large unit that fit our furniture. As we were unloading, James checked on us and brought us water as it was extremely hot. James is one of those people that not only does his job, but he also goes that extra mile for his customers. Thank you James!

Susan Gentry

starstarstarstarstar
This place is wonderful! And Amelia is amazing!

Joan Murphy

starstarstarstarstar
Excellent professional and courteous From the reservation phone call to turning in our truck!! Highly recommend

Edward Gillett

starstarstarstarstar
James is a fantastic help and a great guy got us exactly what we were looking for 👍😊

James C

starstarstarstar

Linda Baker

starstarstarstarstar
My husband and I decided to sell our Upstate NY home recently. Within 3 weeks from our decision, we were completely done with the process. We chose Pinnacle Storage and were so delighted we did. The staff is very professional, friendly and a pleasure to work with. The facility is super clean and climate controlled. From my first call, Chip was very helpful and understood exactly what I was looking for. I spoke with numerous people and this felt "perfect ". My dealings with Amelia made me feel even more comfortable with my decision. She was a great help. Finally, Theren was very helpful at saving us $$ and was a delight to connect with. If you need storage or to rent a U Haul, we recommend Pinnacle Storage Calabash! Sincerely, Linda and Don Baker Sunset Beach, NC

RedheadedEd

starstarstarstarstar
This place is great, it is clean, well lit, and nice people in the office. The billing was simple and straight forward and I am able to come and go as I please. The entrance is a little bit of a tight turn so be careful with bigger vehicles and towing anything. But I think it is a great storage place, and I have had experiance with plenty that weren't.

Chrissy Kleinhen

starstarstarstarstar

Malinda Wallace

starstarstarstarstar
Chip was amazing. I rented a storage unit and met a really good person. Super friendly. I will recommend to everyone.

chris coley

starstarstarstarstar

Russell Thornton

starstarstarstarstar
Super Service!

James Elliott

starstarstarstarstar

Stephanie Godfrey

starstarstarstarstar
Amelia was absolutely amazing! Very happy with our choice here!

Steven Smith

starstarstarstarstar
Easy check in, was taken to my prospective storage site to evaluate appropriateness. Very professional and courteous staff.

Barbara Ferris

starstarstarstarstar
Excellent service!

Bobby Burris

starstarstarstarstar

Lou Duffield

starstarstarstarstar

Willie Smith

starstarstarstar
Clean storage facility

Dan Loucks

starstarstarstarstar
Very clean and easy access. Great storage units!

Mike Vilardi

starstarstarstarstar
Amanda was awesome, getting me into the extra large locker I needed in record time. It’s nice when a plan can come together like Amanda made possible. Thanks!

Jenifer McCrea

starstarstarstarstar
Friendly and accommodating. Let me know about the specials they had and saved me over 200.00!

Marty Drahos

starstarstarstarstar

Chuck Hazlett

starstarstarstarstar
Terrific facility. Great staff. Quality units

Unsensible Shoes (Mike)

starstarstarstarstar

Mary Zlotnick

starstarstarstarstar

Laura Birchett

starstarstarstarstar

pam serra

starstarstarstarstar

Portia Bellamy

starstarstarstar

Temple Stratton

starstarstarstarstar
Very clean facility and friendly staff. Rates are very reasonable. You will like them!

robert ascoli

starstarstarstarstar
They were extremely helpful and had the supplies I needed...clean and efficiently managed

Lucille Norris

starstarstarstarstar

Paul Cappello

starstarstarstarstar
Awesome service from Amelia. Gave me several options for storage and once decided, signed me up in only a few minutes. Great experience!

Rodney Swink

starstarstarstarstar
Chip was really easy to talk with ,n very helpful

Mary Charles

starstarstarstar
Clean, affordable storage with choice of air/ heated spaces for a small amount more than outer storages.

Geoffrey Curti

starstarstarstarstar

Heather Adams

starstarstarstarstar
Great customer service.

Robert Charles

starstarstarstarstar

Gerry Wolfe

starstarstarstarstar
Chip does a good job at PS. We were able to work out a long term deal for our RV storage spot.

Lisa Wojdat

starstarstarstarstar
Great customer service. Very helpful.

Drew Holland

starstarstarstarstar
Very friendly staff, very clean facilities, and good pricing. All around a great experience! Highly recommend!

John Taylor

starstarstarstarstar
I store my boat there and the prices are great! Everybody is helpful, friendly and courteous. They let me know after the hurricane that my boat was ok and I didn't have to go inspect it. Toren has been very helpful and has gone above and beyond what is required to make sure my boat is safe and secure. Thank you all at Pinnacle Calabash for your service.

Tom Johns

starstarstarstarstar
Have been looking for a garage for my motorhome. Found brand new at Pinnacle Storage. A little tight to get into but I will get better. Very clean and really nice people to work with. Would recommend Pinnacle.

Paul Migliore

starstarstarstarstar

Peter DeLuke

starstarstarstarstar

Robert Martin

starstarstarstarstar
Management (Toren) at this location was great! I came in with an extreme need for immediate storage of property from my home which had been sold. A storm was brewing and my packers were on the way with a U Haul trailer. (I had gone on Google looking for a storage facility that was near the location of our future home. Pinnacle Storage fit the bill.) Toren was very understanding of my situation. He promptly put together a deal which was appropriate and showed me a new unit which would meet my long term need. The price was agreeable including a deal for multiple month usage. The packers pulled in, I entered the access code and they unloaded the contents of the trailer in record time while the thunder roared overhead. I cannot be more pleased with the service that I obtained. Thanks Toren Rob Martin

Jeri Ware

starstarstarstarstar

Norman Bennett

starstarstarstarstar
If you need storage or a U-haul rental this is the place. Clean and very well kept. The customer service is off the charts. Chip was great in assisting us with both. We are seniors moving ourselves and he kept an eye on us in hot July sun. He offered water and checked on as we unloaded. Glad we chose Pinnacle Storage in Calabash, NC.

Jonathan Ennis

starstarstarstarstar
Toren and Chip were great. I felt very comfortable storing my boat at this facility. They both were friendly, helpful, and prompt. Easy access location with cameras and reasonably priced.

David Hutnik

starstarstarstarstar
Very friendly staff. Always kept clean and secure. I've used them personally and for business for several years. You won't find a better spot around, that's for sure!

Kelli Wallen

starstarstarstarstar
Friendly staff here, secure building, and feel safe having personal items stored here at this location. 5 Stars from me...

Amy Moore

starstarstarstarstar
Great customer service! Very helpful staff, clean units would highly recommend.

Les Neumann

starstarstarstarstar
Good people friendly and helpful.

Charles Novotney

starstarstarstar

Don Edmondson

starstarstarstarstar
Very nice friendly people. I feel my RV is safely stored behind fencing and security cameras everywhere.

Aquamen Cleaning

starstarstarstarstar
Great overall experience. Billy is wonderful.

Patricia Crawford

starstarstarstarstar

Sue Grolton

starstarstarstarstar
Cheryl was very friendly and we were so happy to find storage facility open on a Sunday.

Chaz Snow

starstarstarstarstar
Great place, clean, nice personable folks...

Darlene Scinto

starstarstarstar

Beth Campo

starstarstarstarstar

Carolyn Edson

starstarstarstarstar
Great staff! Very helpful and friendly. Betty was awesome, one of the friendliest people I’ve met in the customer service industry. Storage units were clean and secure. Can’t recommend them enough for any storage needs.

Dependable Lawns

starstarstarstarstar
Prices are good, location is good, but Ms. Polite at the front desk really makes the business. I rented additional units just because of her customer service.

Martha Leffew

starstarstarstarstar
Only used the u-haul portion. The gentleman was very nice & prepared. Asked if I needed a "dolly", boxes, or anything else. He passed us through fast, but; not rushed.

Jeff & Heather Lowhorn

starstarstarstarstar
These guys are amazing! The office people are super sweet and helpful. The grounds are extremely clean and well-kept. Very impressed for a storage facility!

Holly Fulwood

starstarstarstarstar
The best staff ....especially Betty. Could not ask for better service.

Maria Valencia

starstarstarstarstar
They have good personality and good service ms very attended very good she have nais personality👍👍

Bush Squad CA

starstarstarstarstar

Miraris Awakening

starstarstarstarstar
Never seen a storage facility this well maintained. Super helpful staff.

Mike B

starstarstarstarstar
Fred is great! Very nice facility, clean, Glad we found it !

Joe Dew

starstarstarstar

Taz B

starstarstarstarstar
Friendly service

Edward Ovsenik

starstarstarstarstar
Secure, clean, great people

Niklaus Aston

starstarstarstarstar
I've had this storage unit for a year and a half. I finally moved all my belongings out today and its almost bitter sweet. It feels amazing to have my thing moved into my new house but I felt slightly sad leaving a place that treats you like family. They have been great and treat you so nicely. Even after moving to Myrtle Beach a year ago I kept my storage there instead of transferring to a closer place because of the people. Fred and Ty thank you for treating me like family!

Edward N Gillett Jr

starstarstarstarstar
James was awesome -- professional service showed us the unit and helpful with our needs

George

starstarstarstarstar
The facility is well maintained, and the staff is very helpful.

Chrissy K

starstarstarstarstar
Clean. As described Good customer service Reasonable pricing.

Darla Kosar

starstarstarstarstar
The staff was very friendly and made me laugh and even let me bring in my little Frankie (dog) and when she showed me the unit I was relieved that it was so clean.

Tiffany

starstarstarstarstar
The staff was friendly and welcoming. I would definitely recommend this place.

Taylor

starstarstarstarstar
Fred was very informative and hospitality was amazing! Pricing was the lowest in the area, unit was very, very clean and was sprayed for insects.

brandi

starstarstarstarstar
I recommend this company to everyone hands down best service on the coast! 100%

Timothy

starstarstarstarstar
Great customer!! Would absolutely recommend this facility to anyone.

Gale

starstarstarstarstar
I will recommend this storage facility to anyone looking for space. It's clean and great area in NC.

Ruth Spivey

starstarstarstarstar
This storage facility is superb! Easiest and best customer service ! Ty, assistant manager went way beyond helpful and kind when he waited for me to get there late to check in b/c of traffic! Price was right- all was explained, and ultimately, my storage unit was clean, easy access, and locked up safely!

Corey

starstarstarstarstar

William

starstarstarstarstar
Very pleasant manager. Easy to work with. Nice facility.

james

starstarstarstarstar
This place is great. Cheapest unit I could find anywhere around. The gentleman that helped me was extremely friendly. He had computer problems with printing out papers so instead of making me wait he showed us exactly where our unit was and opened it for us. After we were half way done putting things in he came back buy to get me to sign papers after they finally printed. He did everything he could to provide good customer service and go out of his way.

Roberta

starstarstarstarstar
helpful, great price, clean, very satisfied

Dr. Donald G. Boudreau

starstarstarstarstar

Martin weigand

starstarstarstarstar
Tim was very helpful and patient. This is not my first storage rental, but it is my best. I postponed truck use for future need.

Phil Vizzini

starstarstarstarstar
Ed was awesome he really made me feel welcome and hooked me up some local contractors to help me unload the truck after an 8 hour drive.He even smashed up an old pice of furniture and put it in the dumpster.What a great experience!!! I will recommend Ed and coastal storage to anybody moving to the area.

Brianne

starstarstarstarstar

Courtney

starstarstarstar
It was fast and easy and very nice

West End

4.99 Rating - 96 Reviews

Kathleen Weinbrecht

starstarstarstarstar
on google Wednesday June 01, 2022
Victor was great on helping us with a big enough space for our needs. Always a smile on his face and full of information and help. Very happy!!!

Heather Larsen

starstarstarstarstar
on google Wednesday June 01, 2022
Best storage facility around. Both BJ and Victor are happy to assist with all of your storage needs. Very professional and efficient service

Kendall Blake

starstarstarstarstar
on google Sunday May 01, 2022
This reviewer did not leave a comment about their rating.

Rachel Kates

starstarstarstarstar
on google Tuesday March 01, 2022
Could not be happier choosing Pinnacle Storage….Spoke to Carmen prior to arriving to the facility……When we got there, so impressed with her and how easy she made this transition, for us! The facility is so clean and perfect! Very fair pricing, as well….So, if you are looking for a storage facility, do call Carmen and you will be thrilled!!!!!!

Teresa Hiatt

starstarstarstarstar
on google Tuesday March 01, 2022
Very polite. Explained so any one would understand. Clean and will go back for any storage needs.

Erik Collard

starstarstarstarstar
The absolute best experience! Super friendly staff. Friendly environment, clean office space! They made the process so easy &simple! Highly recommended and will be using them for all our needs again!!!!

Primer Pocket

starstarstarstarstar
Brand new facility with state of the art security and surveillance systems. Super clean and very helpful staff. Definitely a great place for all your storage needs.

Cheryl Parraway

starstarstarstarstar

Robyn Lam

starstarstarstarstar
Heather was knowledgeable and helpful.

tinkercupcake

starstarstarstarstar
Awesome staff and beautiful location, very clean, and amazing storage!!! Number one in my books.

K. T

starstarstarstarstar
The gentleman that works here is awesome! Extremely polite and helpful. I appreciated/needed a kind person and a good laugh that day. I thank you

Tom B

starstarstarstarstar
Heather was an awesome help! First experience getting a storage unit went as good as it gets!

Jacob Cole

starstarstarstarstar

Robert Moore

starstarstarstarstar
Very nice people. Easy to work with. Excellent customer service!

Benjamin Taylor

starstarstarstarstar

Roger smith

starstarstarstarstar
Excellent staff, extremely clean facility, great location

Ken Eugene

starstarstarstarstar
Very helpful and quick service when I rented a u-haul trailer from here. Thanks!

Doug Spivey

starstarstarstarstar
Picked up damaged loveseat.

Gloria Croteau

starstarstarstarstar
Always very helpful, friendly and professional. Units are very well kept up.

Trenton Sprague

starstarstarstarstar
Heather at the front desk was very kind, helpful, and expedient! Much appreciated 🙏

Chris

starstarstarstarstar

David Smith

starstarstarstar

Anthony Duncan

starstarstarstarstar
Nice

Karen Habicht

starstarstarstarstar
Just put our treasures into storage and couldn't be happier. The unit was super clean. Chris, the person who checked us in was wonderful and very helpful. I feel confident our stuff is safe.

Crystal Moore

starstarstarstarstar
Well run, immaculate, and staff is great.

Pete smith

starstarstarstarstar

Theresa Corbe

starstarstarstarstar
Working with Carmen has been a JOY! From booking a truck to renting two units, she has been amazing. She is efficient and very familiar with all the products that Pinnicle offers. Thank you so much for a great experience!!!

Andrea Veldhuizen

starstarstarstarstar

Jamie Thomas

starstarstarstarstar

Terri Hildreth

starstarstarstarstar

Rob Kepler

starstarstarstarstar
Carmen is the best to work with. Easy to reserve. Units were clean, safe. Whole complex is easy to work with- our moving truck was huge, but no problems.

Steve Wade

starstarstarstarstar

Kelly Hansen

starstarstarstarstar
Great experience!

Bob Beglin

starstarstarstarstar
Very new, clean facility and the office staff (Carmen) was very helpful and friendly!

Matthew Mclain

starstarstarstarstar
Very good service!! Victor and Carmen are awesome and should be given a raise!! Very happy with my service. Telling everyone I know !!

Greg Herold

starstarstarstarstar

Darnell Armstrong

starstarstarstarstar
Excellent facility- Clean, safe and convenient. Superb Client Service- Always courteous and knowledgeable

Paul Spurgeon

starstarstarstarstar

Cordelia Clark

starstarstarstarstar

Christian Draughn

starstarstarstarstar

Todd Moore

starstarstarstarstar
very clean, staff friendly and helpful. highly recommend

Sarah Bailey

starstarstarstarstar
Very helpful, great customer service!

Lisa Russell

starstarstarstarstar

Thomas Hiatt

starstarstarstarstar

Jack MacMillan

starstarstarstarstar

Katlin Wajeel

starstarstarstarstar
Wonderful storage place with amazing customer service! They went above to help me and my movers get into the place and get everything settled. Thank you Carmen!

Lori Valentinas

starstarstarstarstar
Carmelita was very knowledgeable and nice to work with!! Very clean facility!

David townsend

starstarstarstarstar
all around great experience. professional staff, very organized process .highly recommend. DT

Destonie Smith

starstarstarstarstar
Super friendly staff! Thank you Casey and Victor for your help in addressing all my concerns/questions. Incredibly clean facility and great location. Highly recommended!

William Brackley

starstarstarstarstar

Ferebe Simons

starstarstarstarstar

Beth Bennington

starstarstarstarstar
Pinnacle Storage is great! It’s new and clean. Victor and Carmen are super helpful and really nice. It’s easy to access your unit. I highly recommend them.

Chad Holderfield

starstarstarstarstar

Heather Kiser

starstarstarstarstar
A friend of mine recommended Pinnacle Storage saying that it was brand new. When I called, Carmen answered the phone with knowledge of the different sized units also whether or not I needed climate controlled. I have never rented a storage unit before and she was cheerful and helpful and explained the entire process. Carmen is an asset to Pinnacle Storage because she is hard-working, professional and courteous

Chuck Tew

starstarstarstarstar

Tamara Smith

starstarstarstarstar
Great and friendly customer services! Helped a TON.

Chip Brown

starstarstarstarstar
Everyone was helpful and made the experience easy.

Jess and Josh Haywood

starstarstarstarstar

Brian Quinn

starstarstarstarstar
Carmen at Pinnacle Storage has been outstanding since the first time I met her a couple of months ago. She was very attentive to all our needs and made the move to Pinehurst extremely easy for us. A big thanks to Carmen and everyone at Pinnacle Storage, you guys are the best, thank you!!!👍

Brock Sloan

starstarstarstarstar

Kris Johnson

starstarstarstarstar

Luis Rivas

starstarstarstarstar
Great facility and great service, highly recommend.

D P

starstarstarstarstar

Lori Dahlem

starstarstarstarstar
Pinnacle storage in West End, N.C. was the only storage facility in the area that had clean climate controlled affordable storage spaces. The manager Carmen was so helpful and made the rental process easy.

Tanya Harrison

starstarstarstarstar
Thank God For this Storage Space it was convenient clean the Gentleman that waited on me was simply Amazing I Left my Thing's knowing with a knowing in my heart ❤ that it will be ok when I return.

Jaybo

starstarstarstarstar
Very helpful and friendly staff, with clean facilities.

David Julian

starstarstarstarstar
Ms. Carman is outstanding. She made me feel comfortable from our first conversation. She is very competent and knows her job well! She also has a great personality! She can hustle! The unit is outstanding and the best I've seen. Especially, the new units. Thank you again!! 😁

Karen Stockwell

starstarstarstarstar
Everyone has been very friendly and helpful. The units are clean and well kept. The entire process went smoothly and quickly.

Steve Hults

starstarstarstarstar
I had a wonderful experience using this facility for a short term during a move. The staff was always extreamly helpful and accommodating with both the storage unit, and Uhaul reservations. The facility was always very clean and comfortably climate controlled inside. Would absolutely use place again if I am ever in need. Thank you.

lauren greco

starstarstarstarstar

Jeff Tucker

starstarstarstarstar
Pinnacle Storage was very clean and organized. The people that work there are A++. Extremely helpful and very kind. I highly recommend using Pinnacle Storage.

gsagster

starstarstarstarstar
Rented 2 Trucks from Pinnacle of West End recently, one for local and one for long distant move. The helpful knowledge and expertise share with us From Carmen and Victor was A-1 and spot-on. Carmen even stayed after closing to guide me through the hook-up and safty procedures. Pinnacle is lucky to have her on board. Would highly reccomend them to anyone. Thank you so much!! Steve G.

Lisa Lindauer

starstarstarstarstar
Friendly, fast service. Storage facility kept exceptionally clean!

Lee McKinney

starstarstarstarstar
Carmen and victor have been s godsend. This is my first time renting a storage unit and their professionalism and kindness is impeccable. True assets to the business! Victor even offered to let me borrow a cup of sugar if I needed it. And my girl Carmen could be my best friend! Thanks guys, you're the best!

Bruce and Julia Meyer

starstarstarstarstar

Keri Houchin

starstarstarstarstar
I can’t say enough about how great this place is. I was in a bind when the U-Haul reservation I had made with another company fell through at the last minute. The great folks at Pinnacle got me in a truck in 10 minutes with exceptional pricing (they gave me such a great deal!) the owners were so kind, helpful, and understanding. Amazing customer service! Their office is super clean too. Highly recommend this business!

Ben Lawson

starstarstarstarstar
Always there to help you with any need you may have. Great prices, very clean place, very good security, amazing people!! amazing place!!! The owner is a really great guy! Always taking care of the customer. You do not see too many owners of big properties outside getting his hands dirty. This guy is always working hard. Always! I'm in there every day because I run a business out of my storage unit and I'm telling you this guy is great! Genuinely caring about his employees and customers. My wife already left a review, but I just had to share because the covid-19 stuff and everything that's going on today, it's nice to have someone who cares and makes a difference in your day. God bless you brother! ☝🏻🙏🏻😁

Louise Lucas

starstarstarstarstar
Facility is immaculate, well lit and easy to access. Staff is amazing... Kind of like checking in to a 5 * hotel for your stuff ;)

Ben Lawson

starstarstarstarstar
Pinnacle is the Best Storage Facility! I've had a unit here for quite some time now. Great storage facility! I like that it has AC (climate-controlled) & automatic doors for entrances. Always kept clean, friendly staff, plus they have an app to make your payments. Love it! Just love it! There's only 2 things I'd suggest changing, although still deserves all 5 stars b/c its the very best storage facility I know! I love Pinnacle just the way it is! But anyways, the 2 things I'd change is: • I wish the gates were accessible 24/7. Or at least remain open later than 11pm. Maybe til 12 or 1am. But we manage our schedule around it, so it's fine. • I wish there was more than 1 cart per entrance in case more than one person needs it. But it's not an issue for us b/c we rarely use the carts anymore. Although I suggested changes (not complaints), I assure you that I'm certainly happy with Pinnacle & my unit! I love it just the way it is! In Conclusion: Pinnacle is absolutely the best place to store your things! Plus knowing for a fact that your belongings are safe & in a controlled climate. A solid 5 stars!! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ UPDATE: --------------- Thank you so much for your response! This was actually Ben's wife, Taylor, that posted this review. I forgot it was still signed into his Google account, oops! 😗😃 I greatly appreciate that you personally responded & offered ways to help! (But I want to assure you that I definitely was Not complaining at all. I said it as if someone asked, "if there's a way to improve your experience with us, what would it be?") Now that you know about it, I shortened it down to a less-detailed version. But anyways, Thank you for what you said in response! There's not many business owners that would do that! Most either don't respond at all or they just say "Thank you for your input" & move on. But unlike most, you really care about making your customers happy! That's why Pinnacle is the best storage facility by far! 😁 20 stars from me!! ~ Taylor (Ben's wife)

Todd Kenthack

starstarstarstarstar
Very great service! Carmen and Victor took extra time to assist us and made our experience with Pinnacle Storage excellent.

joseph skladany

starstarstarstarstar
Pinnacle Storage is one terrific place to do business. Victor and Karmen are so accommodating, professional and helpful. It is the cleanest and safest storage facility I have ever seen. The second Fort Knox. I know they will treat you like family. You can't ask for anything more. Thank you for everything you did !!!

Shanna Campbell

starstarstarstarstar
Rented a U-Haul trailer from them today, and had the best experience. From start to finish I had the best service. Carmen helped me, and she was awesome!

Jonathan Potter

starstarstarstarstar
I have been a client of another local storage facility for over 10 years. After realizing I was nothing more than a dollar sign to them when confronting the staff with a major issue in my unit, I decided to contact Pinnacle. The staff is AMAZING and extremely helpful. I not only needed a unit right away, I also needed a UHaul for the next day and they got it all taken care of for me at a discounted rate. They more than earned my business and I look forward to referring more people to this facility.

Edward Freeman

starstarstarstarstar
Pinnacle Storage is great. In my experience they were professional and very willing to work with me during my move from Fort Knox, KY to Fort Bragg. As stressful as moving can be, it was good to have dependable people helping my wife and I through the process. Thanks Carmen for all your help. I highly recommend Pinnacle Storage for your moving and storage needs.

Jessica Bowlus

starstarstarstarstar
Exceptional customer service! Carmen goes above and beyond to ensure a phenomenal experience! In addition, the facility is well located and immaculate. I highly recommend Pinnacle Storage for anyone looking to safely store their belongings in Moore County!

Steve Hults

starstarstarstarstar

Nancy Pergolizzi

starstarstarstarstar
The best climate-controlled facility in the area! Brand new and clean as a whistle! And I couldn’t beat the service - Carmen exceeded my every hope when she designated a unit very close to an access door, gave me an incredible deal, then facilitated my last minute (somewhat panicked) need for a U-Haul truck. She was an awesome help, and I credit her with making my whole experience stress-free, which was as fabulous! I highly recommend Pinnacle and Carmen! 😁

Ashley Haney

starstarstarstarstar
This location has the best customer service despite the recent COV19 issue. It was nice to be treated as a human being and not some possible virus threat. No stores or businesses seem to even be happy when you walk in their place. That is just the opposite of Pinnacle Storage in West End. The lady that runs the place is amazing and so down to earth. If you need a uhaul or any moving supplies this is the place to go. Their storage facility is so well maintained too. Although at this time I didnt need storage but if I do in the future I will for sure choose them.

Laura P

starstarstarstarstar
Very friendly and helpful. Would highly recommend them to anyone that is looking for a storage facility

Zachary hargrave

starstarstarstarstar
Staff was very friendly and I was very impressed with how clean the storage facility was. I will highly recommend Pinnacle Storage to everyone.

Crystal Short

starstarstarstarstar
Nice lady...

FELEISHA MOORE

starstarstarstarstar

Rose Gaynor

starstarstarstarstar

Tay M

starstarstarstarstar

Wendy Visschers

starstarstarstarstar
Pinnacle Storage exceeded my expectations of a storage facility. I couldn’t believe how friendly and caring Victor was to make sure my storage experience was amazing, and boy it was. My experience started when Victor welcomed me and told me he would be right with me. He had a smile on his face from the beginning, till the moment I left. He showed me two different sized units and asked me questions to make sure I picked the right one for my needs. He went over the paperwork and everything I needed to know. I have never met a person like Victor, who loves his job so much and truly cares about Pinnacle Storage. The storage facility was the cleanest facility I have ever been to. The lay out and ease of getting my furniture to my unit, was amazing! Thank you Pinnacle Storage and Victor, you will always be my number one storage place!

Wilmington 3rd Street

4.94 Rating - 34 Reviews
Leave a Review

Patrick Hurley

starstarstarstarstar
on google Monday July 11, 2022
Great storage facility, very clean and well designed, easy to access. The staff is very professional and helpful! A+!

Robert Longo

starstarstarstarstar
on google Friday July 01, 2022
This is a nice indoor climate controlled storage facility with great staff.

Kelly Miller

starstarstarstarstar
on google Wednesday June 01, 2022
This reviewer did not leave a comment about their rating.

Michael Walker

starstarstarstarstar
on google Wednesday June 01, 2022
Great customer service. They made it easy and convenient to switch units when I needed more space. Units seem to be high quality and clean. Never really busy or much traffic from others moving stuff in or out

Google User

starstarstarstarstar
on google Wednesday June 01, 2022
I used Pinnacle for both storage and renting a UHaul. I couldn't have been more impressed at how helpful, professional, and courteous the staff was. I accidentally dropped my UHaul at the wrong Pinnacle and they drove it to the correct one ablut 10 minutes away without charging me a dime! On another occasion they called to let me know I'd neglected to lock up my unit and secured it for me. The facility was spotlessly clean, secure, and super easy to get in and out. Pinnacle definitely earned my business in the future anytime I need to store anything or rent a UHaul. Thanks guys!

Meneke Slappy

starstarstarstarstar
Pinnacle on 3rd Wright has been pleasant to rent from absolutely professionalism at its best hands down the best in town thanks guys for an awesome experience!

Ceili Haugtvedt

starstarstarstarstar
Very clean space, friendly and organized staff, secure space! Would definitely use this place again!!

Mackenzie Zaytoun

starstarstarstarstar
Highly recommend! Everyone we spoke with was so nice and helpful! The container was very clean and secure! If I ever need storage again, I will always use Pinnacle!

Ryan

starstarstarstarstar
Anthony was a huge help. I ended up needing a storage unit last minute and he was able to help me out. Very professional and friendly. The facility was extremely neat and clean as well. Definitely recommend this place.

Alicia Wyche

starstarstarstarstar
Customer Service is beyond exemplary! Allie’s follow up skills are unmatched and impeccable! Great doing business with Pinnacle Storage! I Highly Recommend Pinnacle Storage!

Amy White (Amylou)

starstarstarstarstar

Allison Eddy

starstarstarstarstar
Pinnacle on 3rd was a life saver! We were in a bind for a storage unit, called Pinnacle, and they had us scheduled for a tour within 30 minutes. The place is clean, and the climate control is one of the few I’ve seen at a solid temperature for furniture and other belongings to stay in great condition. Anthony helped us out, was incredibly friendly, and assisted in our decision making. Glad to have found this spot.

Robert Emme

starstarstarstarstar

Tanner Staley

starstarstarstarstar
Very pleased with the service and overall experience at Pinnacle Storage! Joe really went above and beyond my expectations to make sure I got exactly what I needed!

Edward Bonzo

starstarstarstarstar
Great staff, great location.

Carol Collins

starstarstarstarstar
I have rented many storage units, but not one of the people I dealt with made me feel like I was important. I actually was usually left feeling as if I was an inconvenience anytime I needed to speak with them. But, today, that all change. Anthony not only stayed after the office was closing to rent me a unit. He figured out different ways, to show me he appreciated my business. He also helped us in a huge way regarding the U haul truck and trailer that was set up to be dropped off at 2 different locations. This was actually the first time I did business with a company that I left feeling like I mattered. Anthony Guevara deserves a big fat raise, or at least a bonus. I'd be willing to be,every person he deals with feels exactly like I do. Thank you for allowing me to express my gratitude in a time it was needed.

judy pierce

starstarstarstarstar

Anthony Guevara

starstarstarstarstar
Convenient storage near Downtown Wilmington. Two story building with climate controlled units. U-Haul truck rentals and reservations can be made at this location. Staff on site seven days a week.

Michael Croom

starstarstarstarstar
Joe and Anthony are great !! Joe was so helpful in explaining the storage unit process and Anthony allowed me to keep my uhaul several extra days and were very patient. They made my move process so much better and they are overall great people to work with!!! Thank you joe and Anthony, you guys are the best!!!!!! -Haylee ☺️🔪

A L E X J .

starstarstarstarstar

McKensi Norton

starstarstarstarstar

Pat Marquis

starstarstarstarstar
My daughter and I had the BEST experience here. The facility is extraordinarily clean, an the on site attendant was exemplary.

K. Caldwell

starstarstarstarstar

Gabriella Rojas

starstarstarstarstar
I’m beyond pleased with this facility! Front desk management was very knowledgeable and quick to assist. Overall great customer service, space is very clean, prices were great, Would highly recommend!

Lauren Hinson

starstarstarstarstar

Angela Dew

starstarstarstarstar
I had a great experience with Pinnacle & Kathy Johnson, who was filling in at this location, from my first call to check on availability, to visiting to see the space, through the rental process. Kathy is a true professional with superb customer service skills.

Carolyn Davis

starstarstarstarstar
Highly recommend. Very clean, many size options for units and very easy to access. And great staff/management - super helpful, friendly and professional

Edgar Perry

starstarstarstarstar
Real nice and clean....

luichina farrior

starstarstarstarstar
Wonderful, clean facility with very helpful and courteous Management. I would definitely recommend this facility to family and friends for their storage needs. Thanks for what you do😁

Ryan Smith

starstarstarstar
Facility looks great. The managers were helpful and accommodating.

Gordon Road

4.96 Rating - 108 Reviews
Leave a Review

Tucker de Villier

starstarstarstarstar
on google Thursday July 28, 2022
I can't imagine a better storage facility! The building and grounds are clean, expansive, easy to navigate, and the climate controlled units offer peace of mind to protect your belongings. Allie and the staff were extremely professional and easy to work with, and made our move to Wilmington that much more enjoyable. Don't think about it or look any further - book with Pinnacle on Gordon Road!

Heidi Lee

starstarstarstarstar
on google Monday July 25, 2022
This reviewer did not leave a comment about their rating.

Paula Mcdonald

starstarstarstarstar
on google Friday July 01, 2022
Alie is the best. She solved our storage problem for our move across the country when others weren't able too.

Trena Kirby

starstarstarstarstar
on google Wednesday June 01, 2022
I would give this place 6, 7, 10 stars if I could! After a long afternoon wrangling with a large corporate operation that would not honor our reservation, the staff at Pinnacle found us a unit at their facility and checked us in in a matter of minutes. Additionally, we were driving around with a u-haul trailer that we needed to return and they called around and found us a place to return it that was located close by their location. Otherwise we would have had to go 30 minutes in the wrong direction to return the trailer. Thank you so much for saving the day and going above and beyond!

Chris Whitmire

starstarstarstarstar
on google Wednesday June 01, 2022
Super nice people helped me look for a place to live . When I got here. They treat you like family

Elizabeth Cates

starstarstarstarstar
The staff at Pinnacle Storage were so kind and compassionate. They helped my family and I navigate a very painful loss. We needed a place to store some things related to our loss. The staff were kind, helpful and respectful. I was so touched by the care they expressed. Those small acts of kindness and sincerity have such a huge impact on each of us.

alyssa Blankenship

starstarstarstarstar
I was recommended here by my grandma and was anything but disappointed. My family has had a lot of bad luck this past year and this company and their workers are some of the most hospitable and genuine people I’ve met. They did everything and anything to help when I had problems with the lock and keys. Always were reliable and kept my things safe until I reached a home. Just wanted to say thank you to pinnacle storage for being so kind to me. Definitely will come again

Michael Albright

starstarstarstarstar

John Gardner

starstarstarstarstar

RABCAPT

starstarstarstarstar

Laura Woodward

starstarstarstarstar

Steven Nadell

starstarstarstarstar
We moved from DC to Wilmington 8/18/21. Our housing was not completed and we needed extra storage lockers. Pinnacle was super accommodating and gave us 5-10x10’ lockers next to one another. Cheryl and Ally were both sweet and professional. This made the move so far better than it would’ve been. Hopefully we move 2 lockers full of furnishings to our temporary apartment on the 31st. We will then need to spread our belongings out in order to find things we need. We highly recommend Pinnacle Storage for all your storage needs. Can’t image any other storage is better. Pinnacle #1!!! Steven N

Pete Moreno

starstarstarstarstar

Elizabeth Gallant

starstarstarstarstar
Alie was very nice and helpful! She helped me pick out a unit size, a truck size, and even helped me schedule movers to come help!

John Casey

starstarstarstarstar
I store my RV as well as have several climate control units here at the Gordon road facility. Move in is a breeze with the provided carts. Always clean and well maintained facility. Allie and Cheryl in the office are a joy to work with and are extremely helpful and efficient when renting storage space and renting uhauls Great place with even greater people

chrissy snow

starstarstarstarstar
The woman at the front desk was a sweetheart! This was my 1st time getting a storage unit ( usually my husband does it ) well she walked me through everything even got a military discount. She even drove me herself to show me where my unit was and where all the gates and stuff are. They also had the size a needed and gave me a unit where it would be easy for us to get to it with our trailer attached. Thank you so much so happy you were recommended to us!!!!

david rackley

starstarstarstarstar

Joan Masters

starstarstarstarstar
This is the second time that I have had to store my belongings. This is by far the best storage facility. Clean, safe and the staff is great. Would highly recommend this facility to anyone looking for storage.

Garold Carlisle

starstarstarstarstar
Excellent support. Very efficient viewing of facilities and addition of storage unit to my account. Good incentives.

Crystal Heitger

starstarstarstarstar
Very friendly, and fair! Best first experience moving to a new location ! I would 100% recommend!

Rachel Tamburri

starstarstarstarstar
I am very happy with Pinnacle Storage. The facilities are clean, convenient, and well lit. Their customer service is excellent . They are fair and reasonably priced.

judy pierce

starstarstarstarstar
Wonderful staff and clean units. Easy to get in and out of the property. Would highly recommend!

jason gaines

starstarstarstarstar
Great communication.

Vance Bost

starstarstarstarstar
Very friendly and great service all around!

cara dangelo

starstarstarstarstar

Mauro Yoc

starstarstarstarstar

Joshua Carr

starstarstarstarstar
Ali was awesome, got me right in and saved me money!!!!

Sam Glass

starstarstarstarstar

Dave Newbery

starstarstarstarstar
Very good customer service Thank you

shannon Russell

starstarstarstarstar
I was in need of a uhaul & storage unit & honestly had no clue what size of either to get , I went in Alie was so helpful & assisted in every little detail , It was a pleasure working with her & a company that can handle so many of your moving & storage needs in one stop , I will never use anyone else & will always suggest this company , amazing job Alie & thank you so much for your hard work & kindness in my transition back to Wilmington.

Ruthie Halko

starstarstarstarstar
I have used this facility twice and have loved the service both times. The ladies up front provide the best customer service.

Michelle Dickens

starstarstarstarstar
Extremely clean facility and storage unit! The automatic door & lights as well as readily accessible hand cart makes the entry to my unit everything I could ask for. Great customer service with Cheryl being knowledgeable, friendly and a pleasure to chat with. I definitely recommend Pinnacle Storage on Gordon Road!

ShaPat John

starstarstarstarstar
Wow! I had absolutely no expectation that I’d want to quickly give a 5-star review for my experience at a self-storage business. This is my first time using a storage unit business and I was impressed. Allie and Cheryl are delightful and efficient. Cheryl was my first contact by phone and Alie handled all my paperwork, in person, when I arrived. I live out of state and had to accomplish a lot in a little bit of time. From the moment I walked in the office door until I left Allie was the epitome of excellent customer service. The facility is “white glove” clean and well lit. The convenience of the app makes accessing the unit simple is a great option instead of keeping up with the units two keys. Overall, I’m glad I found Pinnacle storage online. The other storage unit facilities need to step up their game! And lastly, the office smells so daggone good I went and bought the same plug-ins they use.☺️

Courtney Aliah

starstarstarstarstar

A Wharton

starstarstarstarstar
At the end of 2019 I was going through a difficult move. The Uhaul had complications, causing us to arrive a day late, when all storage units in town were closed, even the one we had reserved. Lucky for us, Pinnacle was open Sundays, and were able to accommodate us. They even helped us with our Uhaul situation and getting our truck returned! Everything has been absolutely seamless and stress-free with Pinnacle on Gordon Road. After moving out we were overwhelmed for a few days and I couldn't call them right away to close our account. When I did call them a few days after moving, they'd already taken care of everything! They were on top of everything and had everything we needed, and I'm so grateful to them, their availability, and their exceptional service. If you need storage in Wilmington, look no further, Pinnacle is it! THANK YOU!!!

Brandon Montana

starstarstarstarstar
Very friendly and accommodating! I feel like my property will be safe and looked after!

Eric Leser

starstarstarstarstar
Good prices on all your storage needs!

Stephen Lewis

starstarstarstarstar
The Pinnacle storage on Market St. went above and beyond for me. They are an absolute pleasure to work with, and have a great facility.

Kim Price

starstarstarstarstar
I have never been or used a storage facility so I really did not know what to expect. The woman who helped me was very friendly and when she showed me around she was very patient and polite and she answered every question I had. So thank you for making my experience simply and painless.

Allison Dorobis

starstarstarstarstar

John Aldridge

starstarstarstarstar
Great location and clean facility. Superb help from Alie in establishing our account. Highly recommend Pinnacle Storage on Gordon Road

Andrea Mullen

starstarstarstarstar
Very clean and secure storage units!!! Cheryl is so nice and very helpful! I will always use Pinnacle Storage for all my storage needs!

Kimberly Stokes

starstarstarstarstar
Amazing customer service!!! Facility is always clean. Best storage facilities in Wilmington NC!!!!

Shane McCleaf

starstarstarstarstar

Ian Blair

starstarstarstarstar

Mandalay Cooper

starstarstarstarstar

Amber Lang Smith

starstarstarstarstar

Alicia Cortese

starstarstarstarstar
Absolutely love this company they are so nice!

Bennie Hickson

starstarstarstar

Jim White

starstarstarstarstar
Perfect storage solutions!!! Flexible plans. Great choices. Great locations. Secure clean new facility ! And awesome people who serve you. Use pinnacle storage !

Edith Skipper

starstarstarstarstar
Excellent experience! Appreciate Alicia’s help and thorough explanations.

Chris Bellamy

starstarstarstarstar
The folks at Pinnacle Storage have always taken good care of me. I am a repeat customer. My needs vary. This time I am using a environmentally controlled space. Super clean units, safe and secure and great easy access! Competitive prices, courteous staff, paved facilities with no dust to get on your stuff! Check them out! Chris Bellamy, Silver Buckle Records.

JAMES BARNES

starstarstarstarstar
Our family has rented a storage unit at the Gordon Road location for a year and a half and could not be more pleased. The place is very clean and well looked after. Alicia, Cheryl, and Brian are outstanding in how they go out of their way to keep all of the tenants happy. Way to go!

Chris Pace

starstarstarstarstar

Hal Kaylor

starstarstarstarstar

Camden Weis

starstarstarstarstar

Mike Harris

starstarstarstarstar

James Murtagh

starstarstarstarstar

Pamela M Moody

starstarstarstarstar
Large, spacious unit for a 43’ 5th wheel. Clean. Electric available. Perfect!

Jose Quiles II

starstarstarstarstar
Sheryl was amazing she was very kind and helpful with me in getting just the right storage unit that I needed. The unit was very clean smelled good. The office was smelling good and clean which is very important to me thanks again sheryl

Mk1kdre

starstarstarstarstar

Nicholas Cade

starstarstarstarstar
Great customer service. Will recommend to friends

Diana Cade

starstarstarstarstar
I'm so grateful I stop here .. From moment we met Mrs. Cheryl Page Greeted me with such amazing customer service I thought I had to drive across city of Wilmington She made sure this was my only stop thank you so much for helping me & family! I highly recommend them !!!

Tammy Barbour

starstarstarstarstar
Love this place! The staff goes above and beyond. They actually know our faces and remember who we are every time. So friendly, always! This place is well organized, spotlessly clean and just top notch all around. We store our RV and race trailers here at the Gordon Road location. Highly recommend.

jacob r

starstarstarstarstar

Hartley LeRoy

starstarstarstarstar
We had such a great experience there due to Miss Cheryl at the front desk.....WOW she was great!!!!! When we got there we were having a bad day due to moving into a house we couldn't move into...she made it better..Thanks again to Cheryl and would defiantly use Pinnacle again.

Barbara Desmond

starstarstarstarstar
Very clean facility. The staff was wonderful. AND, my RV gets an inside storage and an electrical plug in! Great place for storage.

G Smith

starstarstarstarstar
Alecia was incredible in showing us around the facility, which is impeccably maintained. We were given the option of several climatized units as well as quite a few non climatized as well. The entrance is state of the art as well. All in all, a very impressive storage facility with great staff as well as clean, modern storage units as well. Highly recommended.

A Baker

starstarstarstarstar
I cannot say enough great things about the managers of Pinnacle Storage on Gordon Road. Rarely have I met people who care more about anticipating and meeting their customers' needs. Thank you for making this experience less stressful. This facility is clean and easily accessible. I will never use another company for storage!

Bryan Vining

starstarstarstar
Getting set up was pretty easy, and the facility and staff seemed great thus far. My only issue (a minor one) was that the online setup was a bit confusing because it sent my info to a different location than the one I Reserved at. We got it straight, though, so no worries.

George Barbour

starstarstarstarstar
I have been storing my RV and Car trailer here since they made spaces available. HIGHLY recommend this business. Cheryl and the rest of the staff are awesome and alway try to accommodate my ever changing needs for temporary storage.

mikey ray

starstarstarstarstar
This place is amazing, everything is new and clean and works! including both of the gates. The staff is super friendly, helpful and happy. 10/10 REC!

Brenda Burns

starstarstarstarstar
Cheryl and Alicia are just great to work with. Their customer service is exceptional and the facility is as clean as it can be. The ladies even brought bottled water for us and our movers when we were working at the facility. Thanks VERY much Ladies!! Walt & Brenda

Kevin

starstarstarstarstar
Helpful and accommodating staff! Extremely clean facility and very professional atmosphere! You can tell they take great pride in the property and their customers.

HOWL AT THE MOON

starstarstarstarstar
This facility is very clean and the staff is always pleasant and helpful. We are always able to get help or questions answered when the need arises. We highly recommend!!

natasha dawkins

starstarstarstarstar
I had the pleasure to meet with the manager here, he's name is Jodie. Really awesome guy he was really helpful and made my move out smooth and stress free. Great personality as well!

Jay Wright

starstarstarstarstar
Their storage facility is well kept up and was recently updated with new pavement and storage facilities etc.

Shannon Sears

starstarstarstarstar
Nice place!!!

Brian Sheppard

starstarstarstarstar

Sharon White

starstarstarstarstar
I couldn't get over how clean it was!!!! The service was great also! Very friendly.

Alisa Meredith (Pinterest Geek)

starstarstarstarstar
You guys were great. My friends opened the account for me when my house was destroyed in Florence and I couldn't get back in town and you made it so easy. When I moved out 3 days ago and forgot to tell you, David noticed and called to close out my account and was so nice. I would recommend you to anyone!

Jacqueline Matute

starstarstarstarstar

Dirty Durbino Gaming

starstarstarstarstar
I was recently displaced and had to scramble to find a storage unit. Found this place on google, not only is it affordable but Sheryl(sic) at the desk was not only super friendly but also super helpful when it came to finding other sources that will aide me with disaster relief! Great employee dont let her go!

Jerel Jackson

starstarstarstarstar

Robb Bryn

starstarstarstarstar
All storage is not created equal. If you are just comparing space between vendors you may find that Coastal is competitive, but maybe not the cheapest. As soon as you start working with them and other storage places you will find out that you get what you pay for! The space @ coastal was new, so it was clean, cool (for the time we were there it was 90+ degrees outside) and easy to access from Gordon rd. It was exactly what we expected. What we didn't expect was the professionalism, generosity and courtesy of the staff. Every experience we had with them was 5 stars. Just one example of many... on moveout day, we had a team of 8 packing our storage into a Uhaul truck for a move. It was the normal hot, muggy summer day and the staff checked in on us and brought us cold bottles of water. It was a pleasure doing business with them and I have recommended them to all my friends and family in the Wilmington area... they are definitely above and by far the best in the area.

Jennifer Larkins

starstarstarstarstar
Immaculate and well-lit corridors and units, as well as a friendly and professional staff. Brian and Cheryl were always promptly responsive with communications and were very helpful on our move out day, helping to ease some of the stress of that. I would recommend Coastal Mini Storage of Gordon Road if one is needing to store their items.

Sharon Mahony

starstarstarstarstar
These folks made it so easy to solve my storage problems when I had to clean out my parents' home. Brian was very good to work with and very responsive when I called him with questions. I'm a storage newbie and he made it a no stress situation. The facility is also super clean and new.

Jim Ware

starstarstarstarstar
Immaculate, secure facility; Brian was helpful and efficient.

Emil Tomosunas

starstarstarstarstar
Best facility in town, hands down. The property and the units are extremely well kept. Brian and Cheryl really go the extra mile.

John Burke

starstarstarstarstar
I was in a real bind over Memorial Day weekend and they went out of their way to make it work for me. I paid less than I expected and got more than I needed. I can't recommend them enough.

Dan Miller

starstarstarstarstar
This place has been awesome for us. I truly appreciate the staff looking out for us. There has been times I have called into the staff and they have all responded immediately to my needs. Well lit, lots of cameras and very attentive staff has made me feel great about my decision to be here.

daniell hooper

starstarstarstarstar
Great storage place!! The service was awesome. One of the cleanest storages I have ever rented from. If you are in the area and need a storage unit please come check them out. They have climate control units also. very satisfied by picking costal mini storage On Gordon Rd.

Kate Beaver

starstarstarstarstar
Coastal Mini Storage at GORDON Road is great. Just moved down to the area and was extremely pleased with the customer service, pricing and upkeep of these units. Very helpful overall and a very convenient location! Would definitely recommend.

Elisabeth Greenleaf

starstarstarstarstar
Coastal Mini Storage is the best place in Wilmington for all of your storage needs. Brian and the rest of his team are always willing to go above and beyond for their customers. My family has multiple units in this facility and they are extremely well managed and maintained.

john crouch

starstarstarstarstar
Nice clean and new facility. Good access on Gordon Rd. Cheryl and Brian are always glad to help.

Bill Hill

starstarstarstarstar

Christopher Wilhoit

starstarstarstarstar
This is a great local storage company to do business with. Cheryl and Brian have always gone above and beyond. Pricing is very reasonable and they always had availability when I've needed it. 5 STARS Well DESERVED...

Barney Beermann

starstarstarstarstar
Great staff, even better service

Heather Downs

starstarstarstarstar
Cheryl is so nice and very helpful!

Richard Pittman

starstarstarstarstar
Brian is a great guy and always goes the extra mile to help and make sure the customer is satisfied. Will not take my business anywhere else.

Jeff Harris

starstarstarstarstar
Absolutely wonderful. They really take care of you

Jessica Collins

starstarstarstarstar
Coastal mini storage is by far the best storage facility that we have used. The staff and customer service is amazing. Brian was very helpful and courteous. We love the different floor options that this facility provides, especially the cleanliness. Thank you again Coastal mini storage for everything.

Melissa Smith

starstarstarstarstar
Outstanding Customer Service, Brian & Cheryl are an awesome team. The facility is spotless and well maintained. I checked out 7 other storage facilities and Coastal Mini Storage is hands down the best with best prices. I’m happy I choose them.

thomas page

starstarstarstarstar
Brian and Cheryl are professional and friendly. Very accommodating!

Jonathan Rice

starstarstarstarstar
Brian and Cheryl are amazing people and very friendly. The facilities are clean and well maintained. I’d definitely come back to them if I need storage in the future.