We drive by Pinnacle storage everyday. Family is moving down and needed storage so we first went there. Not only were we able to get a great deal for 2 months Ms Brenda also managed to re route our u-haul drop off to their location so we didn't have to make another trip. Very helpful. We will definitely use again and recommend.
Friendly front desk staff very helpful. Good pricing and specials for new customers. Facility is clean and organized. Definitely wpuld recommend either short term or long term storage.
Bill Capps
5.00starstarstarstarstar
Phenomenal experience. Julie and Vernell were most accommodating. Everything was there, waiting and clean as soon as I arrived. In and out super fast. Very sweet staff. Any materials you could need are right there. Would highly recommend and go back in a heartbeat.
Paul Harshman
5.00starstarstarstarstar
Robert worked with a system that was being difficult and stuck with it until we got through it. THANK YOU Robert
Stacey Ouellette
5.00starstarstarstarstar
The best customer service that anyone could ask for! I was so indecisive about what size I needed and they were fantastic in helping me and making sure I got what I needed
Pat Burns
5.00starstarstarstarstar
Kudos to Kassy at the 15th Street location! We chose a muggy, hot day to clean out our unit. Despite a number of mishaps (all our fault) Kassy remained patient and poised, checking on us with bottles of cold water and offers to make our "adventure" less stressful. Kassy made what could have been a terrible experience a pleasant one from start to finish. She deserves a raise!
Eleanor Peedin
5.00starstarstarstarstar
We had major damage though the storm and needed to find a storage unit asap and with the help of Pinnacle Storage we found one. The lady there was most gracious and understanding. He name was Mrs. Vernell and oh so kind. Very nice facilities and would rent there again if need be. Very clean
Denise Johonnett
5.00starstarstarstarstar
Julie was awesome! Polite and professional. She was extremely helpful with my situation. Keep that girl around.
Susan Hensler
5.00starstarstarstarstar
Patricia McGhee
5.00starstarstarstarstar
Absolutely love these folks! Very accommodating, always smiling and ready to answer your questions. Great competitive prices. I will definitely rent from them again and will recommend them to my friends and family!! Great people!
Brian Bates
5.00starstarstarstarstar
Brian isn’t my name, my name is Gary but it’s a spoof email I use in order to avoid junk mail. I usually don’t leave reviews because I figure if a company advertises great things you should get great things when you pay for them. Clearly that’s not always the case, I know this. But when a company goes above and beyond what they advertise I feel the need to let people know it’s a stand up place if your looking for one. Pinnacle storage is a chain of storage units, I figured this out after the fact. The one in hampstead is absolutely awesome! The climate controlled units are clean and the staff is wonderful! Super nice and accommodating. Always answered all of my questions and gave me a good deal on two units. They also set me up with a u-haul truck for my move. On hot days if I was loading or unloading they even brought me cold water! Unbelievable! Great people working there if your looking for storage I definitely give them 2 thumbs up.
Keith Sullivan
5.00starstarstarstarstar
These girls are awesome! Not only did they find me the perfect size for my storage needs they brought me out cold water which I thought was so nice! You’d never know this place is over 10 years old. It’s obvious they take pride in their jobs and keep the place immaculate! Thanks again ladies!
Mike Beattie
5.00starstarstarstarstar
The young lady at the facility that checked me in was extremely busy but remained very friendly and helpful....a rare ray of sunshine!!!
Michael Carter
5.00starstarstarstarstar
Very easy process to rent a unit online. Service was great. Would highly recommend to anyone looking for a storage unit.
Amy Scaringe
5.00starstarstarstarstar
flub dub
5.00starstarstarstarstar
Troy Heaton
5.00starstarstarstarstar
The staff is very friendly and accommodating. I very much thank them for their assistance during these crazy times!
Tony Goodwin
5.00starstarstarstarstar
Was very pleased with the staff. The location is perfect and very clean..
Andrew Engram
5.00starstarstarstarstar
Julie and Vernell are on top of it! I always see one if not both of them outside spraying weeds, weed eating, scrubbing and cleaning units, you name it! These girls know the meaning of clean and well maintained!!
Jessica Anderson
5.00starstarstarstarstar
Vernell and Julie are awesome!!!!
Alan Courtright
5.00starstarstarstarstar
Julie helped me determine the right size and type of unit for my needs during my move. They had plenty of options and were very convenient. Thanks again!
Russ Johnson
5.00starstarstarstarstar
A storage unit is a storage unit, right? In most cases yes, but Pinnacle Storage of Hampstead is different. I've grown accustomed to dealing with "order takers" in the service industry, but Vernell and Julie epitomize what it means to have great customer service. Both display courteous, professional, and friendly personalities while also being fair and flexible ( especially with my boat..... thank you! ) The facility is fine. The people working there are what makes this place a cut above the others. Highly recommended without reservation!
TOUCH A LIFE OUTREACH MINISTRIES
5.00starstarstarstarstar
Mrs. Vernell was so amazing! Awesome customer service and I will recommend anyone to visit them. They will definitely take care of you and mostly honest. THANKS SO MUCH VERNELL, YOU ROCK!
Guy Grundman
5.00starstarstarstarstar
Easy access. Have U Haul trucks for rent. Very organized.
Steven Crawford
5.00starstarstarstarstar
Great place, friendly, clean, easy access.
Myra Adams
5.00starstarstarstarstar
The staff is on point! I accidentally did not secure my unit properly and it didn't take long for the gals doing inspections (yes, they really do check on everything!) to notice and contact me. They are very personable and genuinely care about helping their customers. They even send out updates when there is a major weather event to make sure everyone is aware and prepared.
Tori Jefferson
5.00starstarstarstarstar
Very friendly and helpful staff.
Coastal Landscape & Tree
5.00starstarstarstarstar
Theodore Drewry
5.00starstarstarstarstar
I've been dealing with this site and it's staff for roughly 4 years. I have found the site to be organized, clean, well maintained and secure. I have mainly dealt with Vernell and absolutely cannot praise her enough. She is always willing to go that "extra, extra" mile to make sure that I get the right unit for what I am storing. She's never pushy or impatient, she always greets me (and everyone else) with a smile and hello! Again, if you want to work with great people and need storage, Pinnacle Storage of Hampstead is the place to go.
thomas hopewell
5.00starstarstarstarstar
Excellent and a super staff
Rick G
5.00starstarstarstarstar
Jodie Taylor
5.00starstarstarstarstar
If you need a storage unit this is the place.The employee's are invested in helping there customers and there care..all units are cleaned and polished..
Ashley Wilson
5.00starstarstarstarstar
Awesome customer service.. Super nice! I couldn't have asked for a better experience
Joe Wade
5.00starstarstarstarstar
Vernell and staff are very accommodating and understanding of my needs. I have storage needs that vary from month-to-month for my business. I’m always able to move in and out of units with no fuss and no hassle. I often take advantage of their U-Haul service as well, often with a little to no notice. They always have a truck for me. This is not the closest storage facility to my operation, but I wouldn’t dream of moving because I know that anything I need (within reason) can be carried out. Time is money, and they always value my time.
Carla Paschal
5.00starstarstarstarstar
Amazing customer service. Easy rental process. Convenient hours. Clean unit.
randall bryant
5.00starstarstarstarstar
Clean units. Affordable
Mike Curinga
5.00starstarstarstarstar
Friendly and helpful, made getting a storage unit quick and easy
Jerry Mullins
4.00starstarstarstar
Clean facility. Helpful staff & U haul truck rental available.
L Ray
5.00starstarstarstarstar
Excellent customer service! Reasonable prices and open Sundays!
Tricia Chance
5.00starstarstarstarstar
Customer service was amazing. Guided tour, clean facility, well maintained property, and competitive pricing.
Very satisfied.
Lisa
5.00starstarstarstarstar
Very easy to reserve online. Professional and personable check in
Jim
5.00starstarstarstarstar
Clean and easily available - quick and easy to get in
Judy
5.00starstarstarstarstar
This is my first experience using a self storage unit and Vernell was so very helpful and friendly. She has made my experience a positive one and I will definitely be recommending Coastal Mini Storage to others.
Brett Price
5.00starstarstarstarstar
Thank you for being such nice people. The facility was very clean and secure. During a time of transition from the Raleigh Area to Hampstead we stored our most precious belongings with Coastal Mini Storage. What was expected to only be 4 months turned into 9 but CMS was very accommodating, not to mention pleasant to speak with both in person and over the phone. I wouldn't store with anyone else.Thanks again,Brett, Michelle, Sydney
Marlene
5.00starstarstarstarstar
This facility is also a Uhaul site and checked in my Uhaul truck. The customer service was great and the prices were close to other local facilities ]rices.
Michael Holt
5.00starstarstarstarstar
Highly recommend this storage facility.
CRAIG
4.00starstarstarstar
Little pricey but overall a necessity. If the other places were a little closer I would go there. Gate doesn't open with my Cadillac. Hopefully it won't continue to be a problem
I had at first checked out a different storage company, had an awful experience so I checked out Pinnacle. The ladies there were extremely pleasant and knowledgeable. The facility is super clean, the paperwork is simple and fast. If you are Active duty Pinnacle is one of the only places in town that do not require you to waive your SCRA rights. Straight forward with their pricing, no hidden fees and no rent increases every 3 months like some of the other companies. They have packing materials and locks at low prices, they also have insurance at affordable prices.
Great customer service! They were super helpful making sure we got the right equipment. They helped fix a problem I'd had with the online reservation, and they even got me a big discount I hadn't anticipated. Definitely a great company to use!!!
Me B
5.00starstarstarstarstar
Stacy was amazing! Easy to deal with and answered all our questions!
Kyle Brady
5.00starstarstarstarstar
Great customer service! Friendly and responsive staff will definitely use again in the future.
richard williams
5.00starstarstarstarstar
Excellent customer service from all employees. Good units and rentals. Thank you Mrs. Sylvia and her co-workers.
jalisa bragg
5.00starstarstarstarstar
Richard was a great help and had Excellent customer service .
Tammy G.
5.00starstarstarstarstar
This is the best storage place in all of Jacksonville! Mrs. Jane and mrs . Lindsay are amazing and one of the worst times of my life they were so helpful into getting me where I needed to be it is a very clean and secure place I would recommend everyone to do business with them. And the customer service skills on them ladies is amazing they make you feel so comfortable and so it peace and their prices are very very good! I am so grateful to have found this place
We needed storage for our move to the Leland area. Pinnacle storage was convienent, storage place was very clean and reasonably priced. Would definitely use them again and highly recommend.
Very professional, accommodating to our evolving needs, friendly, and helpful. Our unit looks brand new and very secure. The proximity to our home is one of many features we like about Pinnacle Storage. We highly recommend Pinnacle Storage for one’s storage requirements.
The gentleman that helped us with our storage needs was extremely nice and helpful. Highly recommend this company.
John O'Conner
5.00starstarstarstarstar
Chris Richburg
5.00starstarstarstarstar
Always going beyond my expectations to accommodate my needs. Couldn't be happier to be a customer here.
Donald Jacob
5.00starstarstarstarstar
Marshall was most helpful in getting us a storage unit and answering questions. Highly recommend Pinnacle Storage in Leland.
Debbie Tayor
5.00starstarstarstarstar
My husband and I just rented our third Storage unit at Pinnacle Storage of Leland. They have made our move so easy and Kathy the customer service representative was great, very friendly and she was there to help us every step of the way!! We also rented a UHaul there which also was very easy!! Excellent company with great service and very clean facilities!!
Barbara Brewer
5.00starstarstarstarstar
Wendy Reavis
5.00starstarstarstarstar
The Always Amazing , Friendly & Helpful Marshall will guide you through Storage Rental and meet your needs every time ! I plan to rent here for a while ! Thanks for being so Awesome ! They also Rent Uhauls ! Need to store some stuff ?! Call Pinnacle !
D F
5.00starstarstarstarstar
Very clean place and the people are very polite to you pretty expensive though
Kerry Spivey
5.00starstarstarstarstar
Very accommodating and helpful when picking out a unit. Always responsive to emails and questions. Kind and helpful customer service!
Brooklyn Adams
5.00starstarstarstarstar
Kathy was very helpful and friendly!
Jessica Burns
5.00starstarstarstarstar
Excellent Service. Always very friendly and helpful. Anytime I need to make a change or need help they are always helpful. Mr. Marshall is always friendly and willing to help any way possible. Always Clean! Highly Recommend!
John Evans
5.00starstarstarstarstar
Brian Swan, regional manager, was a true professional. Check-in was a breeze, and he showed me how to use the storage app to manage my account. The facilities are clean and I was also able to check in my U-haul rental truck.
Jennifer Weary
5.00starstarstarstarstar
They have been totally awesome. Very nice and helpful staff. Willing to work with you and your needs. I would definitely recommend them and use them again!!!!!
Nicole Ackley
5.00starstarstarstarstar
We store our camper here. The staff is awesome! The facility is extremely clean, as is my camper being in a fully enclosed unit. What a great idea for campers and boats! Previously, we had it in outside uncovered parking, with a cover, but the difference in my camper being enclosed is exceptional. It stays clean, no issues with mold inside or even that smell of being "closed up." I can't say enough good things about this unit and this facility. 5++++ stars!
Demetrius Williams
4.00starstarstarstar
Carol Trombley
4.00starstarstarstar
Dan Teachey
5.00starstarstarstarstar
Very nice facility. Great employees!! Very convenient for Leland!!!! Congratulations on your long awaited ribbon cutting ceremony today!!!!
Beyana Charles
5.00starstarstarstarstar
Customer service here is awesome! Theresa was very professional and helpful! Her customer service is what sealed the deal with my decision to go with Pinnacle in Leland. I was torn between this company and another one and she took the extra step to return my call and honor a special request for my family and I! Thanks again!!!
Raymond
5.00starstarstarstarstar
Very pleased with appearance, location and security. Staff very helpful and pleasant.
William
5.00starstarstarstarstar
Great service and very clean The pricing and location more than met our expectations
Galina
5.00starstarstarstarstar
GREAT staff! I felt welcome, taken care of, and immediately comfortable and at ease having my things housed here. Thank you
I have the pleasure of doing business with Mr. Lenkey and his staff. They went above and beyond to assist me with my moving needs. It would highly recommend that you stop by and check them out.
Barbara Dagenais
5.00starstarstarstarstar
Douglas Elliott
5.00starstarstarstarstar
donna marshall
5.00starstarstarstarstar
Regina Shucher
5.00starstarstarstarstar
I have been completely satisfied with Pennical the staff is just great John was more than helpful and so kind great guy. I couldn’t be more happy with the clean unit and the location. Thanks to everyone there.
margaret fedroff
5.00starstarstarstarstar
Mary Fedroff
5.00starstarstarstarstar
My experience with this Uhaul location was excellent and the help I received from both Betty Polite and her associate John was outstanding. They explained all the options available to me and also found the best deal available. I highly recommend them because of their professionalism and courtesy.
Gene Gagliano
5.00starstarstarstarstar
Exceptionally clean. The managers are very helpful and very pleasant. The rates appear to be high when looking on the internet but with promotions and discounts it was actually the best deal.
Ryan Regensburg
5.00starstarstarstarstar
Very clean units, halls, and exterior. The staff is incredibly friendly and accommodating. The price is worth it. Thanks John
Dwayne Adams
5.00starstarstarstarstar
Great experience, courtious, professional staff. Spotless unit.W recommend this facility.
Mike Golden
5.00starstarstarstarstar
Great customer service, clean facility, easy to work with. Betty was a pleasure to work with and made us feel at home! Highly recommend this location for your storage needs.
john scaturro
5.00starstarstarstarstar
I Looked around the little river area for a boat storage facility, most were not very secure looking nor had auto access. I stopped a Pinnacle storage in little river and this looked very good. The manager and sale folks were great. They gave me a good spot for my boat trailer. Very reasonable rate. I'm very satisfied. Recommend them. Regards, John Scaturro
jonathan feld
5.00starstarstarstarstar
Very clean, affordable and the staff is helpful.
Kelli Wallen
5.00starstarstarstarstar
The Staff at this location are very friendly and extremly helpful. I feel secure with the items being stored in this facility. This property is conveniently located and the property is kept immaculate.
George Mohnasky
5.00starstarstarstarstar
Steven Worthing
4.00starstarstarstar
Steven Worthing
5.00starstarstarstarstar
Joe Spivey
5.00starstarstarstarstar
Very friendly and helpful people. Nice modern storage facility
RTWC
5.00starstarstarstarstar
I'm selling my home and wanted to store stuff I don't use. This facility is ideally close by and priced better then others in the area. I don't like the design of the "one way" in and out of the facility but not a big deal. It's a 5 star facility for me.
Michael Ramey
5.00starstarstarstarstar
Nicole Ackley
5.00starstarstarstarstar
The staff at Little River is excellent. Very friendly and accommodating. The facility is brand new. It's very clean, well lit and I feel my belongings are very secure here.
Great place. I have stored my boat trailers and boats here for years. Clean. Very helpful personnel. I moved here after being disappointed in other storage locations in the Little River, SC area.
This reviewer did not leave a comment about their rating.
Bridgette Lowder
5.00starstarstarstarstar
Cedric Brisbon
5.00starstarstarstarstar
Tom Duck
5.00starstarstarstarstar
I've been a customer for seven years, Charles has been there the whole time, and both he and Robert are always ready to help with any issue that may come up. They keep the place spotless and in good repair, and keep and eye on your property.
michelle gosa
5.00starstarstarstarstar
They were willing to work with me. They are very nice. Thank you for everything.😄😺👍
debra treuhaft
5.00starstarstarstarstar
Excellent storage facility....staff, Charles and Robert are very helpful. Excellent with respect to safety. Locked, gated, cameras etc. Excellent pricing. Work with customers......Highly recommend this facility.
Brenda Haskins
5.00starstarstarstarstar
Pinnacle Storage in Longs, SC on Highway 9 is awesome. Their people are helpful in ensuring you get what you need the first time. And they offer excellent customer service. The facility is clean and units are clean and in great condition. Mr. Charles was the first person I talked with and he was outstanding and walked me through each step. What was great was every time I worked with the team members, they were all customer focused. I felt safe going to the facility and our things stayed safe and in good condition month over month. I would definitely recommend this team for all your storage needs. Great experience.
Scott Ellis
5.00starstarstarstarstar
Outstanding service from Mr. Charles and the staff provided me with the best location to store our R.V. Grounds are kept clean and secure at all times. I would highly recommend Pinnacle Storage in Longs for all of your storage needs...
Margaret Cacace
5.00starstarstarstarstar
Great customer service Robert and Charles are knowledgeable friendly and a pleasure to deal with! Always return calls and are always willing to help with all your storage needs.
Dan Scocozza
5.00starstarstarstarstar
I have been using Pinnacle Storage for years and have always been treated like a valued customer. Robert and Charles always go the extra mile to make sure all your storage needs are taken care off. The security is great cameras everywhere. Safe friendly storage at reasonable prices!
susan smiley
5.00starstarstarstarstar
Very clean, bug free units, very secure, good prices. Very friendly and accommodating staff.
Rick Squires
5.00starstarstarstarstar
Sean Fischbeck
5.00starstarstarstarstar
Best just great people nice m clean facility
Kim Wells
5.00starstarstarstarstar
Quick... Convenient...Outstanding Customer service
Dawn Miller
5.00starstarstarstarstar
Charles is exceptional customer service. Facility is very clean, and very easy to find a way around.
La-Toya Raynor
5.00starstarstarstarstar
Great facility! Everything is always clean & orderly. I love that all the units are climate controlled. Charles is always great to talk to & very knowledgeable. He always has an answer to my question or will call back with an answer. He’s VERY helpful & a pleasure to deal with, great customer service!
Rebel OntheRun
5.00starstarstarstarstar
Charles and Toren are outstanding in their custimer service. They are very efficient and always polite and friendly. Their office, units and lot are all meticulously clean and in perfect working order. I highly recommend using their storage facility. It is super handy if you are using a Uhaul truck because it is also a Uhaul facility and it is a mile from a gas station to fill your truck up.
W Bonifield
5.00starstarstarstarstar
Very impressive storage facility.
Kim Copeland
4.00starstarstarstar
crystal martin
5.00starstarstarstarstar
Super nice and welcoming
Angel Byers
5.00starstarstarstarstar
Very nice place..
Patrice Clark
5.00starstarstarstarstar
Ty, the manager was very helpful to accommodate us. Will definitely use them again for our storage needs!!
Arthur Seigfried
4.00starstarstarstar
Daniel Cannaday
5.00starstarstarstarstar
Nice storage facility
Alice Canterbury
5.00starstarstarstarstar
From the cleanliness of the storage facilities to the friendliness of all the staff. Everything is secure and safe even through Hurricane FLorence to last years flood. The BEST storage facility!
Charlene Oliver
5.00starstarstarstarstar
Ty Moore is totally awesome at what he does, courteous God fearing man. I highly recommend Coastal mini storage longs sc for all your storage needs. Thanks Ty😀.
Curtis Jacobs
5.00starstarstarstarstar
Just ended an 18 month rental at this location. Clean facility, reasonable hours, good security, easy access. Ty, the manager, was excellent! He really goes out of his way to ensure the customer has a great experience.
Lewis Lewis
5.00starstarstarstarstar
Ti the manager, is an awesome guy to work with! Him and his staff never let me down, and are always ready to help!
Jeff Williamson
4.00starstarstarstar
Navista Agnt
5.00starstarstarstarstar
If your looking for a great place to pick up a U-Hual truck and traveling resources this is the place to go. It seems hidden away but when you get there, you are like I didn't know this was back here. We originally were not picking up our U-Hual rental there but we are very glad we did because the service was excellent. Ty Moore's customer service was impeccable and his genuine concern for our needs were irreplaceable. Thanks so much Ty :D.
Rachel Black
5.00starstarstarstarstar
Butch Pace
5.00starstarstarstarstar
Great security, nice people. Easy access to storage unit.
Nicole Prince
5.00starstarstarstarstar
Lynn Crews
5.00starstarstarstarstar
I was very impressed with this facility. It was clean and secure. The manager, Ty Moore, was very helpful and accommodating. I would highly recommend this storage facility to anyone.
Gerry Lenahan
5.00starstarstarstarstar
EVERYTHING IS GREAT!! CHARLES IS THE BEST.
Boricualys 888
5.00starstarstarstarstar
Thomas
5.00starstarstarstarstar
Nice clean space. Paying for climate controlled, but always feels warm. Long interior hallway to get to unit.
Very happy with selection.of this facility, could not be happier the way I treated and welcomed.
Richard
5.00starstarstarstarstar
Charles and Tai are awesome, friendly, helpful and courteous. Highly recommend this facility.
Karen
5.00starstarstarstarstar
Great facility. Great service
Howard
5.00starstarstarstarstar
Very happy with facility, ray and Charles couldn't hav been nicer, or helpful, would recommend to all.
Howard
5.00starstarstarstarstar
Very pleased with check-in, Charles was extremely helpful and knowledgable, facility was clean and well maintained. Unit will suit our needs as we are displaced due to hurricane Matthew.
RuthAnn
5.00starstarstarstarstar
was a really nice place...the people were very helpful & friendly
Calvin
5.00starstarstarstarstar
Very impressed with the facility and Charles was great.0
Kyle
5.00starstarstarstarstar
I was very pleased with the condition of the facility. The on-site staff wss very friendly and helpful.
BILL
5.00starstarstarstarstar
Was greeted & welcomed to the facility .. excellent customer service.
Bruce
5.00starstarstarstarstar
I highly recommend this storage the people working there are the best
lisa pulver
5.00starstarstarstarstar
The coastal storage in Longs S.C. is a very nice storage unit and its very clean. The employees there are very respectful and helpful. I recommend this storage place to anyone.. Thanks again fornyour help Mr.Fred
Carrie
5.00starstarstarstarstar
Very friendly man.. Very clean.. Very pleased
Sally Palmer
5.00starstarstarstarstar
Wonderful, Fantastic, Courteous, Helpful. I highly recommend Costal Mini Storage Hwy 9 Loris SC
Service (Brenda) was very friendly, helpful in picking the right size storage best suited for me. Informative on rules and regulations, pricing reasonable, property neat and clean. I felt confident my property will be secured while being stored at Pinnacle Storage.
Very clean building and very friendly customer service! Thank you!
John Rupar
5.00starstarstarstarstar
Jim
5.00starstarstarstarstar
Nellena Marrero
5.00starstarstarstarstar
Miss Brenda is both helpful and spunky. She explained everything to me and worked with me to make sure I got the unit and payment plan that best fits me. Really enjoyed the process.
Omer Taskin
5.00starstarstarstarstar
They are so helpful and safe place. Of course they deserve 5star :)
Manning Norris
5.00starstarstarstarstar
The staff here is great! I never had an issue getting to my unit, or getting help from the staff. The place was always clean and well maintained. I had a conditioned unit so my belongings were taken care of.
D. Michelle Williams
5.00starstarstarstarstar
tom jones
5.00starstarstarstarstar
Brenda is amazing. Exceptional service, great value. Truly the pinnacle of storage solutions.
Chuck Bunnell
5.00starstarstarstarstar
Excellent service from the time I walked in the door! You won't go wrong here. Very clean and organized.
Deborah Griffith
5.00starstarstarstarstar
Great service, SUPER clean easily accessible units, AC..cool in summer heat, great security
Pinnacle Storage is the place to be. The guys, John and Shannon, are so friendly and easy to work with. They kept a unit open without charge for over a month, until our cross-country van arrived. The units are clean and well maintained.
Melissa Saunders
5.00starstarstarstarstar
Randy Murray
5.00starstarstarstarstar
We've had great service for more than a year while storing our extra stuff in one of their climate controlled units.
Sarah P Davis
5.00starstarstarstarstar
I would recommend Pinnaacle storage & U Haul to any one anytime . Friendly, helpful very, enjoyed meeting & talking with employee.. Would highly recommend. Thank you for being there & providing your services..
Melissa Dunn
5.00starstarstarstarstar
Because they are clean, reasonable and secure. But the best part is Shannon and John. Who are both pretty amazing. I'm so thankful to them and the lengths they went to in order to help me. God bless you guys.
Mark Grubb
5.00starstarstarstarstar
Very easy process. Great customer service. Recommended.
sherwood hamilton
4.00starstarstarstar
Brenda Oden
5.00starstarstarstarstar
Gosh, I think we have been using this storage facility for like 5 years if not more. Correct me if I am wrong. I love the Staff there. They are helpful, friendly and as professional as one can be. They keep the facility very clean and well kept. Lastly, there is ample room for turning/moving about. I highly suggest Pinnacle for your storage needs and for moving they have U-Hauls to assist you with that.
Misty Patterson
5.00starstarstarstarstar
owen sisbarro
5.00starstarstarstarstar
Incredible service! Shannon helped us move some things (big things!) out of our unit in 100 degree weather. And then offered us water. How kind is that??!! So great to have great customer service. Choose Pinnacle!
Melissa Chiaramonte
5.00starstarstarstarstar
Shannon is amazing! He was so helpful and accommodating! The facility is very clean. Easy to access. We are thrilled to store our things here and will refer everyone! You will not be disappointed!!
Shelley berry
5.00starstarstarstarstar
Julie Baile
5.00starstarstarstarstar
Clean facility. Well maintained.
LEWIS FENTON
5.00starstarstarstarstar
Marshall Brown
5.00starstarstarstarstar
Nice storage facilities with easy rental u-hauls. Shannon and John went out of their way to make the process painless and gave off-hours help when they didn't have to. Good people and highly recommend giving them your business.
Carlton Hamilton
4.00starstarstarstar
Very well managed and clean. Friendly staff and lots of outside storage space for boats, RVs and trailers.
Chris Leone
5.00starstarstarstarstar
Last minute UHaul pick site and they had exactly what I needed. There wasnt a run around and their selections from even driving looked like they were fully loaded with options. Interior of the office was pristine, great looking environment. Customer service was top notch.
Crystal Eahart
5.00starstarstarstarstar
Alivash Dragore
5.00starstarstarstarstar
William Blackburn
5.00starstarstarstarstar
The best place you can go if you can get one. Awesome they are. Also very clean excellent staff
John Tripp
5.00starstarstarstarstar
Great place for storage
Gina Jones
5.00starstarstarstarstar
AWESOME Staff!!!
Caitlin Brown
4.00starstarstarstar
Brittany Laliberte
5.00starstarstarstarstar
Amazing service!! Richard had amazing customer service! He explained the offers that they had and made sure I got everything I needed!
Cathy
5.00starstarstarstarstar
Super easy and fast check in. We had to make some changes to upgrade storage unit size and it was handled with no problems. They also allowed me to return the U-Haul there when it was down to go to another business in town which was extra convenient. Very friendly staff and the facility is immaculate.
Christopher
5.00starstarstarstarstar
The storage manager there made the whole experience as easy as it could have ever been. I would definitely you this company again
This reviewer did not leave a comment about their rating.
Temple Stratton
5.00starstarstarstarstar
Very clean facility and friendly staff. Rates are very reasonable. You will like them!
robert ascoli
5.00starstarstarstarstar
They were extremely helpful and had the supplies I needed...clean and efficiently managed
Lucille Norris
5.00starstarstarstarstar
Paul Cappello
5.00starstarstarstarstar
Awesome service from Amelia. Gave me several options for storage and once decided, signed me up in only a few minutes. Great experience!
Rodney Swink
5.00starstarstarstarstar
Chip was really easy to talk with ,n very helpful
Mary Charles
4.00starstarstarstar
Clean, affordable storage with choice of air/ heated spaces for a small amount more than outer storages.
Geoffrey Curti
5.00starstarstarstarstar
Natalia Rjabova
5.00starstarstarstarstar
Great customer service.
Robert Charles
5.00starstarstarstarstar
Gerry Wolfe
5.00starstarstarstarstar
Chip does a good job at PS. We were able to work out a long term deal for our RV storage spot.
Lisa Wojdat
5.00starstarstarstarstar
Great customer service. Very helpful.
Drew Holland
5.00starstarstarstarstar
Very friendly staff, very clean facilities, and good pricing. All around a great experience! Highly recommend!
John Taylor
5.00starstarstarstarstar
I store my boat there and the prices are great! Everybody is helpful, friendly and courteous. They let me know after the hurricane that my boat was ok and I didn't have to go inspect it. Toren has been very helpful and has gone above and beyond what is required to make sure my boat is safe and secure. Thank you all at Pinnacle Calabash for your service.
Tom Johns
5.00starstarstarstarstar
Have been looking for a garage for my motorhome. Found brand new at Pinnacle Storage. A little tight to get into but I will get better. Very clean and really nice people to work with. Would recommend Pinnacle.
Paul Migliore
5.00starstarstarstarstar
Peter DeLuke
5.00starstarstarstarstar
Robert Martin
5.00starstarstarstarstar
Management (Toren) at this location was great! I came in with an extreme need for immediate storage of property from my home which had been sold. A storm was brewing and my packers were on the way with a U Haul trailer. (I had gone on Google looking for a storage facility that was near the location of our future home. Pinnacle Storage fit the bill.) Toren was very understanding of my situation. He promptly put together a deal which was appropriate and showed me a new unit which would meet my long term need. The price was agreeable including a deal for multiple month usage. The packers pulled in, I entered the access code and they unloaded the contents of the trailer in record time while the thunder roared overhead. I cannot be more pleased with the service that I obtained. Thanks Toren Rob Martin
Jeri Ware
5.00starstarstarstarstar
Norman Bennett
5.00starstarstarstarstar
If you need storage or a U-haul rental this is the place. Clean and very well kept. The customer service is off the charts. Chip was great in assisting us with both. We are seniors moving ourselves and he kept an eye on us in hot July sun. He offered water and checked on as we unloaded. Glad we chose Pinnacle Storage in Calabash, NC.
Jonathan Ennis
5.00starstarstarstarstar
Toren and Chip were great. I felt very comfortable storing my boat at this facility. They both were friendly, helpful, and prompt. Easy access location with cameras and reasonably priced.
David Hutnik
5.00starstarstarstarstar
Very friendly staff. Always kept clean and secure. I've used them personally and for business for several years. You won't find a better spot around, that's for sure!
Kelli Wallen
5.00starstarstarstarstar
Friendly staff here, secure building, and feel safe having personal items stored here at this location. 5 Stars from me...
Amy Moore
5.00starstarstarstarstar
Great customer service! Very helpful staff, clean units would highly recommend.
Les Neumann
5.00starstarstarstarstar
Good people friendly and helpful.
Charles Novotney
4.00starstarstarstar
Don Edmondson
5.00starstarstarstarstar
Very nice friendly people. I feel my RV is safely stored behind fencing and security cameras everywhere.
Aquamen Cleaning
5.00starstarstarstarstar
Great overall experience. Billy is wonderful.
Patricia Crawford
5.00starstarstarstarstar
Sue Grolton
5.00starstarstarstarstar
Cheryl was very friendly and we were so happy to find storage facility open on a Sunday.
Chaz Snow
5.00starstarstarstarstar
Great place, clean, nice personable folks...
Darlene Scinto
4.00starstarstarstar
Beth Campo
5.00starstarstarstarstar
Carolyn Edson
5.00starstarstarstarstar
Great staff! Very helpful and friendly. Betty was awesome, one of the friendliest people I’ve met in the customer service industry. Storage units were clean and secure. Can’t recommend them enough for any storage needs.
Dependable Lawns
5.00starstarstarstarstar
Prices are good, location is good, but Ms. Polite at the front desk really makes the business. I rented additional units just because of her customer service.
Martha Leffew
5.00starstarstarstarstar
Only used the u-haul portion. The gentleman was very nice & prepared. Asked if I needed a "dolly", boxes, or anything else. He passed us through fast, but; not rushed.
Jeff & Heather Lowhorn
5.00starstarstarstarstar
These guys are amazing! The office people are super sweet and helpful. The grounds are extremely clean and well-kept. Very impressed for a storage facility!
Holly Fulwood
5.00starstarstarstarstar
The best staff ....especially Betty. Could not ask for better service.
Maria Valencia
5.00starstarstarstarstar
They have good personality and good service ms very attended very good she have nais personality👍👍
Ralph Taylor
5.00starstarstarstarstar
Miraris Awakening
5.00starstarstarstarstar
Never seen a storage facility this well maintained. Super helpful staff.
Mike B
5.00starstarstarstarstar
Fred is great! Very nice facility, clean, Glad we found it !
Joe Dew
4.00starstarstarstar
Taz B
5.00starstarstarstarstar
Friendly service
Edward Ovsenik
5.00starstarstarstarstar
Secure, clean, great people
Niklaus Aston
5.00starstarstarstarstar
I've had this storage unit for a year and a half. I finally moved all my belongings out today and its almost bitter sweet. It feels amazing to have my thing moved into my new house but I felt slightly sad leaving a place that treats you like family. They have been great and treat you so nicely. Even after moving to Myrtle Beach a year ago I kept my storage there instead of transferring to a closer place because of the people. Fred and Ty thank you for treating me like family!
Darla Kosar
5.00starstarstarstarstar
The staff was very friendly and made me laugh and even let me bring in my little Frankie (dog) and when she showed me the unit I was relieved that it was so clean.
Tiffany
5.00starstarstarstarstar
The staff was friendly and welcoming. I would definitely recommend this place.
Taylor
5.00starstarstarstarstar
Fred was very informative and hospitality was amazing! Pricing was the lowest in the area, unit was very, very clean and was sprayed for insects.
brandi
5.00starstarstarstarstar
I recommend this company to everyone hands down best service on the coast! 100%
Timothy
5.00starstarstarstarstar
Great customer!! Would absolutely recommend this facility to anyone.
Gale
5.00starstarstarstarstar
I will recommend this storage facility to anyone looking for space. It's clean and great area in NC.
Ruth Spivey
5.00starstarstarstarstar
This storage facility is superb! Easiest and best customer service ! Ty, assistant manager went way beyond helpful and kind when he waited for me to get there late to check in b/c of traffic! Price was right- all was explained, and ultimately, my storage unit was clean, easy access, and locked up safely!
Corey
5.00starstarstarstarstar
William
5.00starstarstarstarstar
Very pleasant manager. Easy to work with. Nice facility.
james
5.00starstarstarstarstar
This place is great. Cheapest unit I could find anywhere around. The gentleman that helped me was extremely friendly. He had computer problems with printing out papers so instead of making me wait he showed us exactly where our unit was and opened it for us. After we were half way done putting things in he came back buy to get me to sign papers after they finally printed. He did everything he could to provide good customer service and go out of his way.
Roberta
5.00starstarstarstarstar
helpful, great price, clean, very satisfied
Dr. Donald G. Boudreau
5.00starstarstarstarstar
Martin weigand
5.00starstarstarstarstar
Tim was very helpful and patient. This is not my first storage rental, but it is my best. I postponed truck use for future need.
Phil Vizzini
5.00starstarstarstarstar
Ed was awesome he really made me feel welcome and hooked me up some local contractors to help me unload the truck after an 8 hour drive.He even smashed up an old pice of furniture and put it in the dumpster.What a great experience!!! I will recommend Ed and coastal storage to anybody moving to the area.
Pinnacle Storage is great! It’s new and clean. Victor and Carmen are super helpful and really nice. It’s easy to access your unit. I highly recommend them.
A friend of mine recommended Pinnacle Storage saying that it was brand new. When I called, Carmen answered the phone with knowledge of the different sized units also whether or not I needed climate controlled. I have never rented a storage unit before and she was cheerful and helpful and explained the entire process. Carmen is an asset to Pinnacle Storage because she is hard-working, professional and courteous
This reviewer did not leave a comment about their rating.
Tamara Smith
5.00starstarstarstarstar
Great and friendly customer services! Helped a TON.
Chip Brown
5.00starstarstarstarstar
Everyone was helpful and made the experience easy.
Jess and Josh Haywood
5.00starstarstarstarstar
Brian Quinn
5.00starstarstarstarstar
Carmen at Pinnacle Storage has been outstanding since the first time I met her a couple of months ago. She was very attentive to all our needs and made the move to Pinehurst extremely easy for us. A big thanks to Carmen and everyone at Pinnacle Storage, you guys are the best, thank you!!!👍
Brock Sloan
5.00starstarstarstarstar
Kris Johnson
5.00starstarstarstarstar
Luis Rivas
5.00starstarstarstarstar
Great facility and great service, highly recommend.
D P
5.00starstarstarstarstar
Lori Dahlem
5.00starstarstarstarstar
Pinnacle storage in West End, N.C. was the only storage facility in the area that had clean climate controlled affordable storage spaces. The manager Carmen was so helpful and made the rental process easy.
Tanya Harrison
5.00starstarstarstarstar
Thank God For this Storage Space it was convenient clean the Gentleman that waited on me was simply Amazing I Left my Thing's knowing with a knowing in my heart ❤ that it will be ok when I return.
Jaybo
5.00starstarstarstarstar
Very helpful and friendly staff, with clean facilities.
Tom DiBella
5.00starstarstarstarstar
My experience with Pinnacle Storage was exceptional! The service was excellent and the arrangement was just what I needed. Besides the storage unit I required, I also had need to rent a van for the day. That rental went smoothly and actually came in below estimate! Thanks to Carmen and Victor for making this a pleasant experience during a hectic time!
David Julian
5.00starstarstarstarstar
Ms. Carman is outstanding. She made me feel comfortable from our first conversation. She is very competent and knows her job well! She also has a great personality! She can hustle! The unit is outstanding and the best I've seen. Especially, the new units. Thank you again!! 😁
Karen Stockwell
5.00starstarstarstarstar
Everyone has been very friendly and helpful. The units are clean and well kept. The entire process went smoothly and quickly.
Steve Hults
5.00starstarstarstarstar
I had a wonderful experience using this facility for a short term during a move. The staff was always extreamly helpful and accommodating with both the storage unit, and Uhaul reservations. The facility was always very clean and comfortably climate controlled inside. Would absolutely use place again if I am ever in need. Thank you.
lauren greco
5.00starstarstarstarstar
Jeff Tucker
5.00starstarstarstarstar
Pinnacle Storage was very clean and organized. The people that work there are A++. Extremely helpful and very kind. I highly recommend using Pinnacle Storage.
gsagster
5.00starstarstarstarstar
Rented 2 Trucks from Pinnacle of West End recently, one for local and one for long distant move. The helpful knowledge and expertise share with us From Carmen and Victor was A-1 and spot-on. Carmen even stayed after closing to guide me through the hook-up and safty procedures. Pinnacle is lucky to have her on board. Would highly reccomend them to anyone. Thank you so much!! Steve G.
Lisa Lindauer
5.00starstarstarstarstar
Friendly, fast service. Storage facility kept exceptionally clean!
Lee McKinney
5.00starstarstarstarstar
Carmen and victor have been s godsend. This is my first time renting a storage unit and their professionalism and kindness is impeccable. True assets to the business! Victor even offered to let me borrow a cup of sugar if I needed it. And my girl Carmen could be my best friend! Thanks guys, you're the best!
Roger Roberts
5.00starstarstarstarstar
They were completely helpful, it was a downpour when I moved in, but they took the time to help me even knowing they were going to get wet, the weather was so bad it was not good for even ducks, but they were GREAT!!!!!!!!!!
Julia Meyer
5.00starstarstarstarstar
Keri Houchin
5.00starstarstarstarstar
I can’t say enough about how great this place is. I was in a bind when the U-Haul reservation I had made with another company fell through at the last minute. The great folks at Pinnacle got me in a truck in 10 minutes with exceptional pricing (they gave me such a great deal!) the owners were so kind, helpful, and understanding. Amazing customer service! Their office is super clean too. Highly recommend this business!
Ben Lawson
5.00starstarstarstarstar
Always there to help you with any need you may have. Great prices, very clean place, very good security, amazing people!! amazing place!!! The owner is a really great guy! Always taking care of the customer. You do not see too many owners of big properties outside getting his hands dirty. This guy is always working hard. Always! I'm in there every day because I run a business out of my storage unit and I'm telling you this guy is great! Genuinely caring about his employees and customers. My wife already left a review, but I just had to share because the covid-19 stuff and everything that's going on today, it's nice to have someone who cares and makes a difference in your day. God bless you brother! ☝🏻🙏🏻😁
Louise Lucas
5.00starstarstarstarstar
Facility is immaculate, well lit and easy to access. Staff is amazing... Kind of like checking in to a 5 * hotel for your stuff ;)
Ben Lawson
5.00starstarstarstarstar
Pinnacle is the Best Storage Facility! I've had a unit here for quite some time now. Great storage facility! I like that it has AC (climate-controlled) & automatic doors for entrances. Always kept clean, friendly staff, plus they have an app to make your payments. Love it! Just love it! There's only 2 things I'd suggest changing, although still deserves all 5 stars b/c its the very best storage facility I know! I love Pinnacle just the way it is! But anyways, the 2 things I'd change is: • I wish the gates were accessible 24/7. Or at least remain open later than 11pm. Maybe til 12 or 1am. But we manage our schedule around it, so it's fine. • I wish there was more than 1 cart per entrance in case more than one person needs it. But it's not an issue for us b/c we rarely use the carts anymore. Although I suggested changes (not complaints), I assure you that I'm certainly happy with Pinnacle & my unit! I love it just the way it is! In Conclusion: Pinnacle is absolutely the best place to store your things! Plus knowing for a fact that your belongings are safe & in a controlled climate. A solid 5 stars!! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ UPDATE: --------------- Thank you so much for your response! This was actually Ben's wife, Taylor, that posted this review. I forgot it was still signed into his Google account, oops! 😗😃 I greatly appreciate that you personally responded & offered ways to help! (But I want to assure you that I definitely was Not complaining at all. I said it as if someone asked, "if there's a way to improve your experience with us, what would it be?") Now that you know about it, I shortened it down to a less-detailed version. But anyways, Thank you for what you said in response! There's not many business owners that would do that! Most either don't respond at all or they just say "Thank you for your input" & move on. But unlike most, you really care about making your customers happy! That's why Pinnacle is the best storage facility by far! 😁 20 stars from me!! ~ Taylor (Ben's wife)
Todd Kenthack
5.00starstarstarstarstar
Very great service! Carmen and Victor took extra time to assist us and made our experience with Pinnacle Storage excellent.
joseph skladany
5.00starstarstarstarstar
Pinnacle Storage is one terrific place to do business. Victor and Karmen are so accommodating, professional and helpful. It is the cleanest and safest storage facility I have ever seen. The second Fort Knox. I know they will treat you like family. You can't ask for anything more. Thank you for everything you did !!!
Shanna Campbell
5.00starstarstarstarstar
Rented a U-Haul trailer from them today, and had the best experience. From start to finish I had the best service. Carmen helped me, and she was awesome!
Jonathan Potter
5.00starstarstarstarstar
I have been a client of another local storage facility for over 10 years. After realizing I was nothing more than a dollar sign to them when confronting the staff with a major issue in my unit, I decided to contact Pinnacle. The staff is AMAZING and extremely helpful. I not only needed a unit right away, I also needed a UHaul for the next day and they got it all taken care of for me at a discounted rate. They more than earned my business and I look forward to referring more people to this facility.
Edward Freeman
5.00starstarstarstarstar
Pinnacle Storage is great. In my experience they were professional and very willing to work with me during my move from Fort Knox, KY to Fort Bragg. As stressful as moving can be, it was good to have dependable people helping my wife and I through the process. Thanks Carmen for all your help. I highly recommend Pinnacle Storage for your moving and storage needs.
Jessica Bowlus
5.00starstarstarstarstar
Exceptional customer service! Carmen goes above and beyond to ensure a phenomenal experience! In addition, the facility is well located and immaculate. I highly recommend Pinnacle Storage for anyone looking to safely store their belongings in Moore County!
Steve Hults
5.00starstarstarstarstar
Nancy Pergolizzi
5.00starstarstarstarstar
The best climate-controlled facility in the area! Brand new and clean as a whistle! And I couldn’t beat the service - Carmen exceeded my every hope when she designated a unit very close to an access door, gave me an incredible deal, then facilitated my last minute (somewhat panicked) need for a U-Haul truck. She was an awesome help, and I credit her with making my whole experience stress-free, which was as fabulous! I highly recommend Pinnacle and Carmen! 😁
Ashley Haney
5.00starstarstarstarstar
This location has the best customer service despite the recent COV19 issue. It was nice to be treated as a human being and not some possible virus threat. No stores or businesses seem to even be happy when you walk in their place. That is just the opposite of Pinnacle Storage in West End. The lady that runs the place is amazing and so down to earth. If you need a uhaul or any moving supplies this is the place to go. Their storage facility is so well maintained too. Although at this time I didnt need storage but if I do in the future I will for sure choose them.
Laura Peterson
5.00starstarstarstarstar
Very friendly and helpful. Would highly recommend them to anyone that is looking for a storage facility
zachary hargrave
5.00starstarstarstarstar
Staff was very friendly and I was very impressed with how clean the storage facility was. I will highly recommend Pinnacle Storage to everyone.
When I was in a bind and couldn’t unload a heavy piece of furniture myself, Anthony came to the rescue. I am grateful for his help. The whole staff at this storage unit is friendly and helpful.
Karen Mullins
4.00starstarstarstar
Gail Vereen
5.00starstarstarstarstar
bruce kemp
5.00starstarstarstarstar
Anthony at Pinnacle was incredibly helpful, he gave me customized guidance for my particular moving needs and helped me get the best value for the price! Highly recommend Anthony and Pinnacle on South 15th St in Wilmington
Phil Mccaskey
4.00starstarstarstar
Tiffany Samuel
5.00starstarstarstarstar
Great place to store with! We adore Kassie shes so nice and friendly. The place looks nice and clean.
Latifah Pickett
5.00starstarstarstarstar
Very affordable, great customer service, and pleasant staff. One in particular Kassy she was helpful and very kind because of her I will definitely recommending this company to my family and friends ❤
Wynter Raine
5.00starstarstarstarstar
Best place to store your belongings! Great customer service and very friendly. Each person that walked into the office was made to feel like they were welcomed and everyone’s needs were met. I would recommend this place to any and everyone who needs storage or a rental truck. 👍🏾
John Olsson
5.00starstarstarstarstar
Competitive rates. Very clean. Polite staff.
Katelyn Marshall
5.00starstarstarstarstar
Everyone i talked to was so friendly and helpful! I can't remember the gentleman's name who helped me 2 weeks ago, but deanna (i believe that was her name), and anthony (again i think that was his name, initials are AG) were so patient and helpful with me with all my questions, and when i got there they never rushed me, or made me feel like an inconvenience, even when i had a slight issue after hours. Highly recommend!
Sherry Patterson
5.00starstarstarstarstar
Clean and neat. excellent friendly service, but only one staff member is awesome friendly always have a smile on his face he make you feel safe and comfortable when you walk in and out and that is Anthony Guevara a very nice person!!
Antoine James
4.00starstarstarstar
Sid Delicious
5.00starstarstarstarstar
Lakeshia Kelly
4.00starstarstarstar
Pinnacle Storage is a very good affordable storage place.
Sarla T
5.00starstarstarstarstar
Great storage facility, this is our second time we rented from them, is clean and they offer great deals in the storage rooms and moving truck rental. Anthony is very professional, helpful and friendly. We definitely recommend this facility great deals and the best staff.
Christina Ramsey
5.00starstarstarstarstar
Very fast, convenient service! Professional and friendly. Would definitely recommend!
Kimberly Godwin
5.00starstarstarstarstar
Very clean and extremely helpful...great prices. Thanks Jodie!
Wilmington Local
5.00starstarstarstarstar
Friendly staff, great customer service. Thank you for making this moving process a little bit easier.
Amber Miller
5.00starstarstarstarstar
Bianca Monteith
4.00starstarstarstar
heyJIMMY i'mJIMIN!
5.00starstarstarstarstar
Janie King
5.00starstarstarstarstar
Nice Place, Neat and Clean
Johnnie Dowe
5.00starstarstarstarstar
Nice looking
Jeffrey Merrow
5.00starstarstarstarstar
marcus hester
5.00starstarstarstarstar
It's storage.
Scott Edwards
5.00starstarstarstarstar
My experience was wonderful. The manager Sylvester Allen was a true gentleman and he took such good care of my daughter while she stored things there while in school at UNCW. I can't recommend them enough. Great job..!
Nikki Justme
5.00starstarstarstarstar
Juli Cafferty
5.00starstarstarstarstar
The new location on Gordon Rd has an amazing staff and always helpful and really ready to help. Friendly and definitely clean. I have referred several people to this location.
John Burke
5.00starstarstarstarstar
Saved my bacon. Can't say enough good things. Only place I'll store my stuff.
Elizabeth Murray
5.00starstarstarstarstar
Just the right size unit at the right price
Beverly Faison
5.00starstarstarstarstar
Shante Rowell
4.00starstarstarstar
Marcus Hester
5.00starstarstarstarstar
Courteous.
Bethany Barnes
5.00starstarstarstarstar
Very clean, great prices, and awesome service!!
Linda Grado
5.00starstarstarstarstar
Richard Long
5.00starstarstarstarstar
lisa beverley
5.00starstarstarstarstar
Mel Evans
5.00starstarstarstarstar
Awesome staff.... Great storage facility.... love the staff
Grace Kelly
5.00starstarstarstarstar
Rob Downs
5.00starstarstarstarstar
The manager Sylvester went above and beyond to help us out with our Uhaul rental.
Friendly, amicable staff on a very secure lot. Extremely fair prices on air-conditioned units and non-.
Wayde Charette
5.00starstarstarstarstar
Lovely experience. Staying indefinitely. Thanks
Maxwell Paige
5.00starstarstarstarstar
Friendly service dry storage
MELISSA
5.00starstarstarstarstar
Marcus Abraham was terrific and very helpful/professional with fixing our initial reservation and making sure we were all set on move-in day. He went above and beyond, and we were very appreciative!
The Halpin Family
Scott
5.00starstarstarstarstar
Incredibly friendly and helpful. Highly recommend...
Anita
5.00starstarstarstarstar
This is my second time using the facility! I am pleased with the services!
Richard
5.00starstarstarstarstar
I was in a bind- 2 hours to find a 10x20 unit that wasn't too far from Mayfaire in Wilmington N.C. The unit was available and ready to go as soon as I could get there. Awesome! It was dry, it was clean and it was easy. The attendant even lent me a Sharpie to mark my boxes! I recommend this place highly.
Jaime
5.00starstarstarstarstar
Excellent. Awesome customer service. Made me feel welcomed and comfortable leaving my stuff.
Eric
5.00starstarstarstarstar
The woman in the office was extremely nice and helpful. After I looked at the unit the paperwork was quick.
Robin
5.00starstarstarstarstar
Management was ready for us to complete paperwork. Move in was easy.
Ashley
5.00starstarstarstarstar
The staff was very polite and professional. My mother and I both used the storage facility and were pleased.
Mable
5.00starstarstarstarstar
Good
James
5.00starstarstarstarstar
great
Theresa
4.00starstarstarstar
Glad for the service shown. Got a storage first visit.
I’m beyond pleased with this facility! Front desk management was very knowledgeable and quick to assist. Overall great customer service, space is very clean, prices were great, Would highly recommend!
I had a great experience with Pinnacle & Kathy Johnson, who was filling in at this location, from my first call to check on availability, to visiting to see the space, through the rental process. Kathy is a true professional with superb customer service skills.
Highly recommend. Very clean, many size options for units and very easy to access. And great staff/management - super helpful, friendly and professional
This reviewer did not leave a comment about their rating.
Ian Blair
5.00starstarstarstarstar
Mandalay Cooper
5.00starstarstarstarstar
Amber Lang Smith
5.00starstarstarstarstar
Alicia Cortese
5.00starstarstarstarstar
Absolutely love this company they are so nice!
Bennie Hickson
4.00starstarstarstar
Jim White
5.00starstarstarstarstar
Perfect storage solutions!!! Flexible plans. Great choices. Great locations. Secure clean new facility ! And awesome people who serve you. Use pinnacle storage !
Edith Skipper
5.00starstarstarstarstar
Excellent experience! Appreciate Alicia’s help and thorough explanations.
Chris Bellamy
5.00starstarstarstarstar
The folks at Pinnacle Storage have always taken good care of me. I am a repeat customer. My needs vary. This time I am using a environmentally controlled space. Super clean units, safe and secure and great easy access! Competitive prices, courteous staff, paved facilities with no dust to get on your stuff! Check them out! Chris Bellamy, Silver Buckle Records.
JAMES BARNES
5.00starstarstarstarstar
Our family has rented a storage unit at the Gordon Road location for a year and a half and could not be more pleased. The place is very clean and well looked after. Alicia, Cheryl, and Brian are outstanding in how they go out of their way to keep all of the tenants happy. Way to go!
Chris Pace
5.00starstarstarstarstar
Hal Kaylor
5.00starstarstarstarstar
Camden Weis
5.00starstarstarstarstar
Mike Harris
5.00starstarstarstarstar
James Murtagh
5.00starstarstarstarstar
Pamela M Moody
5.00starstarstarstarstar
Large, spacious unit for a 43’ 5th wheel. Clean. Electric available. Perfect!
Jose Quiles II
5.00starstarstarstarstar
Sheryl was amazing she was very kind and helpful with me in getting just the right storage unit that I needed. The unit was very clean smelled good. The office was smelling good and clean which is very important to me thanks again sheryl
Mk1kdre
5.00starstarstarstarstar
Nicholas Cade
5.00starstarstarstarstar
Great customer service. Will recommend to friends
Diana Cade
5.00starstarstarstarstar
I'm so grateful I stop here .. From moment we met Mrs. Cheryl Page Greeted me with such amazing customer service I thought I had to drive across city of Wilmington She made sure this was my only stop thank you so much for helping me & family! I highly recommend them !!!
Tammy Barbour
5.00starstarstarstarstar
Love this place! The staff goes above and beyond. They actually know our faces and remember who we are every time. So friendly, always! This place is well organized, spotlessly clean and just top notch all around. We store our RV and race trailers here at the Gordon Road location. Highly recommend.
jacob r
5.00starstarstarstarstar
Hartley LeRoy
5.00starstarstarstarstar
We had such a great experience there due to Miss Cheryl at the front desk.....WOW she was great!!!!! When we got there we were having a bad day due to moving into a house we couldn't move into...she made it better..Thanks again to Cheryl and would defiantly use Pinnacle again.
Barbara Desmond
5.00starstarstarstarstar
Very clean facility. The staff was wonderful. AND, my RV gets an inside storage and an electrical plug in! Great place for storage.
Barbara Desmond
5.00starstarstarstarstar
G Smith
5.00starstarstarstarstar
Alecia was incredible in showing us around the facility, which is impeccably maintained. We were given the option of several climatized units as well as quite a few non climatized as well. The entrance is state of the art as well. All in all, a very impressive storage facility with great staff as well as clean, modern storage units as well. Highly recommended.
A Baker
5.00starstarstarstarstar
I cannot say enough great things about the managers of Pinnacle Storage on Gordon Road. Rarely have I met people who care more about anticipating and meeting their customers' needs. Thank you for making this experience less stressful. This facility is clean and easily accessible. I will never use another company for storage!
Bryan Vining
4.00starstarstarstar
Getting set up was pretty easy, and the facility and staff seemed great thus far. My only issue (a minor one) was that the online setup was a bit confusing because it sent my info to a different location than the one I Reserved at. We got it straight, though, so no worries.
George Barbour
5.00starstarstarstarstar
I have been storing my RV and Car trailer here since they made spaces available. HIGHLY recommend this business. Cheryl and the rest of the staff are awesome and alway try to accommodate my ever changing needs for temporary storage.
mikey ray
5.00starstarstarstarstar
This place is amazing, everything is new and clean and works! including both of the gates. The staff is super friendly, helpful and happy. 10/10 REC!
Brenda Burns
5.00starstarstarstarstar
Cheryl and Alicia are just great to work with. Their customer service is exceptional and the facility is as clean as it can be. The ladies even brought bottled water for us and our movers when we were working at the facility. Thanks VERY much Ladies!! Walt & Brenda
Kevin
5.00starstarstarstarstar
Helpful and accommodating staff! Extremely clean facility and very professional atmosphere! You can tell they take great pride in the property and their customers.
HOWL AT THE MOON
5.00starstarstarstarstar
This facility is very clean and the staff is always pleasant and helpful. We are always able to get help or questions answered when the need arises. We highly recommend!!
natasha dawkins
5.00starstarstarstarstar
I had the pleasure to meet with the manager here, he's name is Jodie. Really awesome guy he was really helpful and made my move out smooth and stress free. Great personality as well!
Jay Wright
5.00starstarstarstarstar
Their storage facility is well kept up and was recently updated with new pavement and storage facilities etc.
Shannon Sears
5.00starstarstarstarstar
Nice place!!!
Brian Sheppard
5.00starstarstarstarstar
Sharon White
5.00starstarstarstarstar
I couldn't get over how clean it was!!!! The service was great also! Very friendly.
Alisa Meredith
5.00starstarstarstarstar
You guys were great. My friends opened the account for me when my house was destroyed in Florence and I couldn't get back in town and you made it so easy. When I moved out 3 days ago and forgot to tell you, David noticed and called to close out my account and was so nice. I would recommend you to anyone!
Jacqueline M
5.00starstarstarstarstar
Dirty Durbino Gaming
5.00starstarstarstarstar
I was recently displaced and had to scramble to find a storage unit. Found this place on google, not only is it affordable but Sheryl(sic) at the desk was not only super friendly but also super helpful when it came to finding other sources that will aide me with disaster relief! Great employee dont let her go!
Jerel Jackson
5.00starstarstarstarstar
Robb Bryn
5.00starstarstarstarstar
All storage is not created equal. If you are just comparing space between vendors you may find that Coastal is competitive, but maybe not the cheapest. As soon as you start working with them and other storage places you will find out that you get what you pay for! The space @ coastal was new, so it was clean, cool (for the time we were there it was 90+ degrees outside) and easy to access from Gordon rd. It was exactly what we expected. What we didn't expect was the professionalism, generosity and courtesy of the staff. Every experience we had with them was 5 stars. Just one example of many... on moveout day, we had a team of 8 packing our storage into a Uhaul truck for a move. It was the normal hot, muggy summer day and the staff checked in on us and brought us cold bottles of water. It was a pleasure doing business with them and I have recommended them to all my friends and family in the Wilmington area... they are definitely above and by far the best in the area.
Jennifer Larkins
5.00starstarstarstarstar
Immaculate and well-lit corridors and units, as well as a friendly and professional staff. Brian and Cheryl were always promptly responsive with communications and were very helpful on our move out day, helping to ease some of the stress of that. I would recommend Coastal Mini Storage of Gordon Road if one is needing to store their items.
Sharon Mahony
5.00starstarstarstarstar
These folks made it so easy to solve my storage problems when I had to clean out my parents' home. Brian was very good to work with and very responsive when I called him with questions. I'm a storage newbie and he made it a no stress situation. The facility is also super clean and new.
Jim Ware
5.00starstarstarstarstar
Immaculate, secure facility; Brian was helpful and efficient.
Emil Tomosunas
5.00starstarstarstarstar
Best facility in town, hands down. The property and the units are extremely well kept. Brian and Cheryl really go the extra mile.
John Burke
5.00starstarstarstarstar
I was in a real bind over Memorial Day weekend and they went out of their way to make it work for me. I paid less than I expected and got more than I needed. I can't recommend them enough.
Dan Miller
5.00starstarstarstarstar
This place has been awesome for us. I truly appreciate the staff looking out for us. There has been times I have called into the staff and they have all responded immediately to my needs. Well lit, lots of cameras and very attentive staff has made me feel great about my decision to be here.
daniell hooper
5.00starstarstarstarstar
Great storage place!! The service was awesome. One of the cleanest storages I have ever rented from. If you are in the area and need a storage unit please come check them out. They have climate control units also. very satisfied by picking costal mini storage On Gordon Rd.
Kate Beaver
5.00starstarstarstarstar
Coastal Mini Storage at GORDON Road is great. Just moved down to the area and was extremely pleased with the customer service, pricing and upkeep of these units. Very helpful overall and a very convenient location! Would definitely recommend.
Elisabeth Hill
5.00starstarstarstarstar
Coastal Mini Storage is the best place in Wilmington for all of your storage needs. Brian and the rest of his team are always willing to go above and beyond for their customers. My family has multiple units in this facility and they are extremely well managed and maintained.
Laura Rippeon
5.00starstarstarstarstar
Cheryl was awesome and so helpful today getting our unit set up!
john crouch
5.00starstarstarstarstar
Nice clean and new facility. Good access on Gordon Rd. Cheryl and Brian are always glad to help.
Bill Hill
5.00starstarstarstarstar
Christopher Wilhoit
5.00starstarstarstarstar
This is a great local storage company to do business with. Cheryl and Brian have always gone above and beyond. Pricing is very reasonable and they always had availability when I've needed it. 5 STARS Well DESERVED...
Barney Beermann
5.00starstarstarstarstar
Great staff, even better service
Heather beddingfield
5.00starstarstarstarstar
Cheryl is so nice and very helpful!
Richard Pittman
5.00starstarstarstarstar
Brian is a great guy and always goes the extra mile to help and make sure the customer is satisfied. Will not take my business anywhere else.
Jeff Harris
5.00starstarstarstarstar
Absolutely wonderful. They really take care of you
Jessica Collins
5.00starstarstarstarstar
Coastal mini storage is by far the best storage facility that we have used. The staff and customer service is amazing. Brian was very helpful and courteous. We love the different floor options that this facility provides, especially the cleanliness. Thank you again Coastal mini storage for everything.
Melissa Smith
5.00starstarstarstarstar
Outstanding Customer Service, Brian & Cheryl are an awesome team. The facility is spotless and well maintained. I checked out 7 other storage facilities and Coastal Mini Storage is hands down the best with best prices. I’m happy I choose them.
thomas page
5.00starstarstarstarstar
Brian and Cheryl are professional and friendly. Very accommodating!
Jonathan Rice
5.00starstarstarstarstar
Brian and Cheryl are amazing people and very friendly. The facilities are clean and well maintained. I’d definitely come back to them if I need storage in the future.
Mr Lopez
4.00starstarstarstar
Costumer service was great.
Leigh Austin
5.00starstarstarstarstar
Great staff, worked with me to accommodate my storage needs. I would highly recommend this business if you're looking for a great storage place.